At LeadPak, I grew the active client portfolio from fewer than 100 to 350+ accounts, closing 120–150 sales per month. I ranked #2 in the company by sales volume and revenue and was promoted from intern to specialist in under a year.
I qualified and segmented leads from digital campaigns and B2B trade fairs, using targeted follow-ups to improve pipeline quality and shorten sales cycles. I also co-led the planning and execution of 5+ trade fairs.
At St. Regis Abu Dhabi, I delivered personalized experiences to 100+ guests daily and contributed to an Elite Appreciation score of 8.9/10. I promoted room categories, hotel services and curated experiences through tailored recommendations and upselling.
At Fairmont Udaipur Palace, I supported guest relations and front office operations, created a QR code tool for the Front Office team, and led property tours in Portuguese, English and French. My work contributed to a 20% increase in Google Reviews.
