Open to opportunities

Rabeel Riaz

@rabeelriaz

Customer support and administration professional skilled at resolving complaints, coordinating schedules, and improving office operations.

Pakistan

Message

What I'm looking for

I’m looking for a role where I can use my customer support and administrative expertise to resolve issues quickly, maintain accurate records, and streamline day-to-day operations—while working with a dynamic team that values communication and problem-solving.

I’m a detail-oriented, customer-focused professional with proven experience in customer support and administrative operations. I handle client inquiries with empathy and efficiency, keep accurate records, and support organizational goals through clear communication and problem-solving.

In my most recent role as a sales executive, I drive company revenue by identifying potential clients, building relationships, and selling services. I’m comfortable multitasking across priorities while maintaining a strong, client-centered approach.

Previously, I worked as a customer support executive where I handled inquiries, resolved issues, and ensured client satisfaction. I also managed administrative tasks like record keeping, scheduling, and communication, and I handled bookings and customer service for an international taxi company.

Earlier, I served in administration at Allied School, leading and managing staff and supporting operational management. I liaised between the school, parents, and community, and I continue to bring an analytical mindset from my studies in Political Science plus professional training in forex/crypto technical analysis and financial markets fundamentals.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

Ibex

Mar 2025 - Present (1 year 3 months)

Drove company revenue by identifying potential clients, building relationships, and selling services. Focused on client engagement and effective communication to support organizational goals.

Lead Generation Client Relationships Service Sales Revenue Growth Client Communication Problem Solving Multitasking

Customer Support Executive

Mind Bridge

Oct 2024 - Feb 2025 (4 months)

Handled customer inquiries and resolved issues to ensure client satisfaction. Managed administrative tasks including record keeping, scheduling, and communication to streamline daily operations.

Customer Support inquiry handling Complaint Resolution Record keeping Scheduling Client Communication Multitasking

Customer Support Executive

Support Solution Hub

Jan 2023 - Nov 2024 (1 year 10 months)

Managed bookings and responded to customer queries while providing support for an international taxi company. Maintained an empathetic, efficient customer service approach to resolve requests and support operations.

Customer Service Booking Management Customer Support Problem Solving Communication Multitasking

School Administration

Allied School

Aug 2018 - Mar 2022 (3 years 7 months)

Led staff support and contributed to operational management for daily school activities. Liaised between the school, parents, and community to support effective coordination and communication.

Operational Management School Administration Interpersonal Communication Problem Solving