Shaiza Khan

I am a results-driven professional with a solid foundation in accounting and business studies. My experience spans roles in customer support and email management, where I have honed my skills in providing exceptional service and resolving inquiries efficiently. I am passionate about contributing to a dynamic corporation by leveraging my business administration experience and outstanding customer service skills.

In my recent role as a Customer Support Specialist at Ibex, I excelled in managing high volumes of customer inquiries and requests, ensuring prompt and accurate responses. My ability to collaborate with cross-functional teams has allowed me to address complex customer issues effectively. Additionally, as an Email Support Specialist, I maintained a high level of accuracy in all correspondences, significantly reducing response times through the creation of pre-written responses for frequently asked questions.

My educational background includes A Levels in English Language, Accounting, Business Studies, and Economics, along with ACCA qualifications. I am eager to bring my skills and dedication to a new opportunity where I can continue to grow and make a meaningful impact.