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Pushkar Bahl

@pushkarbahl

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I build AI-enabled revenue operations engines that improve growth, forecasting, and profitability.

Australia

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What I'm looking for

I'm looking to lead revenue operations and commercial transformation, using AI-enabled insights, GTM systems, and cross-functional execution to improve forecasting, customer outcomes, profitability, and scalable revenue growth.

At Phriendly Phishing, I lead Revenue Operations and Commercial strategy across Australia and New Zealand, building the commercial structure across Sales, Customer Success, and Channel teams. I’ve helped position the business to grow ARR from $7m to $10m and reach 20% EBITDA within two years.

I re-architected forecasting into a real-time Salesforce-native process using Pipeline Inspection and Einstein AI scoring, achieving ±5% accuracy. I’ve also doubled pipeline coverage, tripled demo bookings, reduced lead response times from seven days to 24 hours, and improved NRR from 90% to 102% through stronger lifecycle management.

Previously at Tealium, I led Revenue Operations across Asia Pacific, delivering 98% forecasting accuracy in APJ and doubling pipeline growth. I managed GTM technology, workflows, annual planning, enablement, reporting, and deal desk operations, while delivering $500k in technology-stack savings.

At Pegasystems, I helped grow APAC revenue from $25m to $100m and the regional team from 40 to more than 270 employees. I bring a practical, data-driven approach to GTM strategy, commercial governance, automation, and cross-functional execution.

Experience

Work history, roles, and key accomplishments

Current

Revenue Operations and Commercial Director

Current

Phriendly Phishing

May 2024 - Present (2 years 4 months)

Established and operationalised a scalable commercial structure across Sales, Customer Success, and Channel teams, driving ARR growth from $7m to $10m and EBITDA to 20% in 2 years. Re-architected forecasting to a real-time, CRM-native system in Salesforce with Einstein AI scoring, achieving ±5% accuracy.

Salesforce Einstein AI Forecasting Pipeline Management Deal Governance Pricing Strategy AI Driven Insights Customer Success Operations Commission Design Board Reporting SaaS Metrics Lead Automation Quoting Automation Revenue Operations

Revenue Operations Director

Tealium

Mar 2021 - Apr 2024 (3 years 1 month)

Drove 98% forecasting accuracy in APJ across 2022 and increased pipeline growth by 2x through focused lead management and simplified rules of engagement. Led digital transformation and technology stack optimisation, achieving net savings of $500k and awarded global RevOps person of the year 2022.

Clari 6Sense ZoomInfo Groove Salesforce Forecasting Pipeline Management Tech Stack Optimization Change Management Annual Planning Commission Design Revenue Operations Enablement Reporting Dashboarding

Operations Director

Pegasystems

Jul 2018 - Oct 2020 (2 years 3 months)

Significant contributor to growing the business from 40 to over 270 employees and increasing regional APAC revenue from $25m in 2012 to $100m in 2019. Led go-to-market transformation and CRM architecture improvements, increasing user adoption by 25% and win rate by 15%.

Salesforce Challenger Sales Methodology Go To Market Strategy CRM Architecture Change Management Operations Management Team Leadership Budgeting Forecasting Stakeholder Management Project Management

Senior Operations Manager

Pegasystems

Jul 2016 - Jul 2018 (2 years)

Managed operations across the Asia Pacific region, leading go-to-market strategy and continuous improvement of sales and marketing workflows. Fostered stakeholder relationships and mentored cross-functional teams to exceed targets.

Operations Management Go To Market Strategy Sales and Marketing Team Leadership Stakeholder Management Forecasting Budgeting Process Improvement

Operations Manager

Pegasystems

May 2012 - Jul 2016 (4 years 2 months)

Managed operations for the Asia Pacific region, contributing to business growth and leading go-to-market strategy. Oversaw sales and marketing workflows, forecasting, and team development.

Operations Management Go To Market Strategy Sales and Marketing Team Leadership Forecasting Budgeting Process Improvement