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Promise Eduok

@promiseeduok

Resourceful sales and client service executive driving customer retention and strong partner relationships.

Nigeria
Message

What I'm looking for

I seek a customer-focused role where I can deepen client relationships, solve problems collaboratively, and drive retention and revenue growth in a supportive, cross-functional team.

I am a resourceful, highly motivated Sales/Client Service Executive with proven experience across hospitality, iGaming, banking, FMCG, and quick-service restaurant environments. I specialize in building trust through personalized service and tailored solutions.

I've managed affiliate partnerships, guided partners through onboarding and verification, handled escalations, and collaborated with compliance and customer service teams to resolve payment and campaign issues. I consistently monitor performance and recommend improvements to enhance engagement.

In frontline customer roles I delivered exceptional service, processed transactions accurately, resolved complaints with empathy, and supported sales through upselling and promotion of specials. I also represented brands in field outreach, trained new staff, and maintained accurate customer records.

I am eager to leverage my communication, CRM, and cross-functional collaboration skills to nurture client relationships, improve customer satisfaction, and contribute to measurable business growth.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

UU

University of Uyo

Communication Arts

Completed studies in Communication Arts, culminating in graduation in 2021.

LS

Lutheran High School

High School Certification, Secondary Education

Obtained High School Certification (WAEC/NECO) in 2012.

CS

City Nursery/Primary School

Primary School Certification, Primary Education

Completed primary school certification in 2006.

Tech stack

Software and tools used professionally

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Promise Eduok - Affiliate Manager - BYZ Company | Himalayas