Promise Eduok

I am a resourceful, highly motivated Sales/Client Service Executive with proven experience across hospitality, iGaming, banking, FMCG, and quick-service restaurant environments. I specialize in building trust through personalized service and tailored solutions.

I've managed affiliate partnerships, guided partners through onboarding and verification, handled escalations, and collaborated with compliance and customer service teams to resolve payment and campaign issues. I consistently monitor performance and recommend improvements to enhance engagement.

In frontline customer roles I delivered exceptional service, processed transactions accurately, resolved complaints with empathy, and supported sales through upselling and promotion of specials. I also represented brands in field outreach, trained new staff, and maintained accurate customer records.

I am eager to leverage my communication, CRM, and cross-functional collaboration skills to nurture client relationships, improve customer satisfaction, and contribute to measurable business growth.