BObalogun omotola
@balogunomotola
Dedicated customer service professional focused on client satisfaction and issue resolution.
NigeriaWhat I'm looking for
I am a dedicated and detail-oriented customer service agent with hands-on experience supporting clients and resolving issues in fast-paced environments.
I have worked with Corporate Account Consults and GDM Marketing, where I handled inquiries, complaints, and feedback while maintaining accurate records and providing timely resolutions.
I hold a National Diploma in Food Technology from Yaba College of Technology (2023) and bring strong communication, problem-solving, and time-management skills to every role.
I am committed to fostering positive customer relationships, working collaboratively with teams, and continuously improving service processes to drive client satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
Corporate Account Consults
Jan 2024 - Nov 2024 (10 months)
Handled customer inquiries, complaints, and requests, providing prompt resolutions and maintaining accurate records to ensure client satisfaction during a 11-month tenure.
Customer Service Agent
GDM Marketing
Mar 2023 - Dec 2023 (9 months)
Assisted customers with product and service information, managed feedback with appropriate solutions, and supported client engagement initiatives for the marketing team.
Education
Degrees, certifications, and relevant coursework
YTYaba College of Technology
National Diploma, Food Technology
Completed a National Diploma in Food Technology with practical and theoretical training in food science and processing.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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