Priyanka Mehta

PM

Open to opportunities

Priyanka Mehta

@priyankamehta1

Customer-focused operations professional skilled in customer success and travel tech basics.

What I'm looking for

I seek remote roles in travel consulting, customer support, operations, or content-driven positions where I can use clear communication, cross-functional coordination, and problem-solving to improve customer experience and operational delivery.

I am a customer-focused professional with over 3 years' experience in operations, customer relationship management, go-to-market support, and content-led communication. I have a proven record coordinating cross-functional teams, improving workflows, and creating customer communication strategies that boost engagement and onboarding.

I excel in remote collaboration, customer outreach, CRM documentation, and practical problem-solving, and I am building travel-technology capabilities including Amadeus fundamentals and OTA processes. I seek remote roles in travel consulting, customer support, operations, or content-driven functions where clear communication and adaptability drive results.

Experience

Work history, roles, and key accomplishments

TC

Go-To-Market Strategist

The Daily Compliance

Apr 2023 - Apr 2024 (1 year)

Created customer communication strategies to improve engagement and onboarding and coordinated between product and service teams to ensure smooth delivery.

Customer Communications Onboarding CRM Remote Collaboration Stakeholder Management

NO

Relationship Manager

NoBroker

Oct 2022 - Apr 2023 (6 months)

Managed client relationships to improve retention and satisfaction and strengthened negotiation and support workflows to reduce churn.

Client Relationship Management Negotiation Customer Support Retention CRM Process Improvement

GT

Operations Manager

Global Quest Technologies

Jul 2021 - Sep 2022 (1 year 2 months)

Improved internal workflows and supported cross-functional operations with a focus on service accuracy and timely delivery to customers.

Operations Coordination Process Improvement Cross Functional Collaboration Service Delivery Documentation CRM Quality Assurance

AO

Field Manager

Adiya Organics

Jan 2021 - Jun 2021 (5 months)

Conducted outreach and coordinated with farmers and vendors to build relationships that supported operational supply needs.

Outreach Operations Support Negotiation Data Collection Stakeholder Engagement

Education

Degrees, certifications, and relevant coursework

AN

Amity University, Noida

Bachelor of Science, Agriculture & Food Business

Completed a Bachelor of Science in Agriculture & Food Business focusing on agricultural and food business principles, graduating in 2021.

Tech stack

Software and tools used professionally

Gmail

Remote Team

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

Customer Care Operations Travel Consultant Customer Support Operations Coordinator Content Specialist Go To Market Strategist Customer Operations Customer Support And Engineering Operations Customer Service Operations

Skills

Customer Support Customer Relationship Management Lead Generation Customer Outreach Operations Coordination Email Communication CRM Documentation Management Cross Functional Team Management Problem Solving Lead Follow Up Content Communications Amadeus Fundamentals Social Media Content Basics Storytelling Gmail Remote Team

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Priyanka Mehta - Go-To-Market Strategist - The Daily Compliance | Himalayas