Project Manager specializing in Salesforce and SaaS implementations, driving CRM transformations, integrations, and client success to improve adoption, campaign performance, and business outcomes
Looking for a job
prince Mathew
@princemathew1
Salesforce Project Manager with 8+ years’ experience driving CRM implementations and client success, skilled in end‑to‑end delivery, integrations, and
IndiaWhat I'm looking for
At Dotts Tech, I lead end-to-end Salesforce, Marketing Cloud, Service Cloud and Experience Cloud implementations for UAE real estate clients—spanning discovery, integration, and deployment. My work encompasses a broad ecosystem of technologies, including Meta Apps, QuickBooks ERP, DocuSign, AML tools, AWS S3, and WhatsApp Business API.
Prior to this, at Verticurl, I managed cross-functional teams of front-end developers and marketing automation specialists, overseeing platform implementations and campaign optimization across Salesforce Marketing Cloud, Eloqua, and Marketo platforms. I partnered closely with clients on campaign strategy, customer journey design, business reviews, and budget planning—consistently driving measurable improvements in engagement.
Grounding all of this is a background in customer service and technical support leadership, which continues to inform how I build user adoption, develop team capability, resolve complex challenges, and sustain long-term client relationships.
Experience
Work history, roles, and key accomplishments
DL
Current
Project Manager, Salesforce
Dotts Tech Pvt Ltd
May 2025 - Present (1 year 4 months)
Directed 4 end-to-end Salesforce implementations and 3 Marketing Cloud implementations for UAE Real Estate domain, ensuring smooth delivery from discovery to deployment. Managed Agile ceremonies and oversaw integrations with various tools to enhance automation and compliance.
Senior Client Success Manager
Verticurl
Apr 2016 - Jan 2024 (7 years 9 months)
Led cross‑functional teams delivering Salesforce Marketing Cloud, Eloqua, and Marketo implementations. Partnered with clients on strategy, journeys, and reviews; managed budgets and timelines; optimized campaigns and data quality; and built long‑term client relationships.
Education
Degrees, certifications, and relevant coursework
NC
Nehru Arts and Science College
Bachelor of Science, Computer Science
Graduated with a Bachelor of Science in Computer Science in May 2007.
Tech stack
Software and tools used professionally
Availability
Looking for a job
Location
IndiaAuthorized to work in
Salary expectations
28k-32k USD
Social media
Job categories
Skills
Project ManagementSalesforceSales CloudService CloudExperience CloudSalesforce Marketing CloudAgentforceAgileScrumSprint PlanningBacklog ManagementStakeholder ManagementIntegration ManagementQuickbooksDocusignS3WhatsApp Business APIEloquaMarketoEmail MarketingDemand GenerationSocial Media MarketingCustomer Relationship ManagementAccount ManagementClient SuccessTableauGoogle AnalyticsGoogle AdsFacebook AdsMicrosoft OfficeGoogle WorkspaceWhatsApp
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