Open to opportunities

Manav Joshi

@manavjoshi1

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Project Manager specializing in Salesforce-driven process and delivery improvement.

India

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What I'm looking for

I am seeking a role where I can lead Salesforce and process-improvement initiatives, work cross-functionally in Agile teams, and deliver measurable efficiency and adoption gains while growing into broader product or program leadership.

I am a Project Manager with 4+ years of experience delivering Salesforce CRM solutions, process improvements, and data-driven operational optimizations across enterprise and retail environments. I focus on requirements elicitation, Agile/Scrum delivery, BPMN-based process design, and UAT to ensure high-quality go-lives.

I have led cross-functional teams, managed organization-wide Salesforce implementations, and defined product vision for an AppExchange app that increased active installs and marketplace ranking. My work has driven measurable outcomes: faster delivery efficiency, improved order accuracy, increased sales growth, and higher customer satisfaction.

I combine hands-on technical proficiency in Salesforce, SQL, Power BI, advanced Excel and automation with strong stakeholder management to translate business needs into scalable solutions. I am outcome-oriented and committed to driving adoption, efficiency, and measurable business impact.

Experience

Work history, roles, and key accomplishments

Current

Assistant Project Manager

Current

Cloud Analogy

Aug 2025 - Present (10 months)

Spearhead Salesforce deployments across three enterprise projects, leading a cross-functional team of 10+ to deliver 100% on-time releases, 20% faster delivery efficiency, and zero critical go-live defects.

Salesforce Project Management Agile Scrum Sprint Planning UAT Stakeholder Management Risk Management Team Leadership

Assistant Online Manager

Woolworths Group Ltd.

Sep 2024 - Apr 2025 (7 months)

Improved order accuracy by 22% through redesigned workflows and automation, increased online sales growth from 4% to 15% via targeted cross-selling, and maintained a 95% customer satisfaction rate.

E Commerce Operations Order Management Data Analysis Cross Selling Customer Satisfaction Workflow Design Power BI

Business Analyst Intern

Cogniss Ltd.

Apr 2024 - Aug 2024 (4 months)

Optimized SaaS platform efficiency by 25% through BPMN-led requirements gathering and Agile collaboration; developed Power BI KPIs that improved operational performance by 15%.

Business Analysis Agile Scrum Requirements Gathering Power BI KPIs Miro Process Optimization

Junior Business Analyst

iTRAC Technology Ltd.

May 2020 - Jul 2022 (2 years 2 months)

Boosted KYC onboarding efficiency by 20% with automated Excel/SQL workflows and reduced service desk reporting time by 36% via interactive Power BI dashboards and VBA automation.