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Manav Joshi

@manavjoshi1

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Project Manager specializing in Salesforce-driven process and delivery improvement.

India

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What I'm looking for

I am seeking a role where I can lead Salesforce and process-improvement initiatives, work cross-functionally in Agile teams, and deliver measurable efficiency and adoption gains while growing into broader product or program leadership.

I am a Project Manager with 4+ years of experience delivering Salesforce CRM solutions, process improvements, and data-driven operational optimizations across enterprise and retail environments. I focus on requirements elicitation, Agile/Scrum delivery, BPMN-based process design, and UAT to ensure high-quality go-lives.

I have led cross-functional teams, managed organization-wide Salesforce implementations, and defined product vision for an AppExchange app that increased active installs and marketplace ranking. My work has driven measurable outcomes: faster delivery efficiency, improved order accuracy, increased sales growth, and higher customer satisfaction.

I combine hands-on technical proficiency in Salesforce, SQL, Power BI, advanced Excel and automation with strong stakeholder management to translate business needs into scalable solutions. I am outcome-oriented and committed to driving adoption, efficiency, and measurable business impact.

Experience

Work history, roles, and key accomplishments

Current

Project Manager

Current

CloudSheer Consulting

Apr 2026 - Present (3 months)

Led Salesforce Agentforce implementation with 20+ team members, achieving zero critical post-deployment defects. Maintained 90%+ on-time sprint delivery, managed 10+ business units' requirements reducing rework by 20%, and improved customer satisfaction by 30% through CRM strategies and SLA-aligned workflows.

Salesforce Project Management Consultation Solution Design Business Analysis

Assistant Project Manager

Cloud Analogy

Aug 2025 - Apr 2026 (8 months)

Spearhead Salesforce deployments across three enterprise projects, leading a cross-functional team of 10+ to deliver 100% on-time releases, 20% faster delivery efficiency, and zero critical go-live defects.

Salesforce Project Management Agile Scrum Sprint Planning UAT Stakeholder Management Risk Management Team Leadership

Assistant Online Manager

Woolworths Group Ltd.

Sep 2024 - Apr 2025 (7 months)

Led digital workflow redesign improving order accuracy by 22% and reducing fulfillment errors. Grew online sales from 4% to 15% through data-driven cross-selling. Coordinated A/B testing and UX changes with WooliesX, increasing peak-hour successful checkouts by 14%.

E Commerce Operations Order Management Data Analysis Cross Selling Customer Satisfaction Workflow Design Power BI

Junior Project Manager

Cogniss Ltd.

Sep 2023 - Aug 2024 (11 months)

Scrum Master for 2 remote Agile SaaS teams across India–Australia timezones, shortening release cycles by 22% and improving velocity by 18%. Managed RAID logs in distributed delivery and built Power BI KPI dashboards improving executive reporting visibility by 15%.

Business Analysis Agile Scrum Requirements Gathering Power BI KPIs Miro Process Optimization Project Management Project Scheduling Project Planning Scrum Master Scrum Methodology

Junior Business Analyst

iTRAC Technology Ltd.

May 2020 - Jul 2022 (2 years 2 months)

Liaised between business and dev teams across 10+ sprint reviews, reducing rework by 20%. Cut Service Desk reporting time by 36% via Power BI dashboards and VBA automation. Improved stakeholder visibility by 17% through Confluence documentation and MS Project tracking.