Open to opportunities

Pricilla Galvez

@pricillagalvez

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Senior Sales Executive driving B2B SaaS revenue growth through client success and data-driven strategy.

Spain

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What I'm looking for

I’m looking for a fast-paced role where I can own client performance and drive measurable revenue growth—combining strategic thinking with hands-on execution, optimizing processes, and using data to scale retention, engagement, and long-term success.

I’m a results-driven sales and customer success professional with a strong track record in B2B SaaS, business development, and revenue growth across international markets.

I’ve owned the full sales cycle and end-to-end client performance—acting as the main strategic point of contact, aligning teams on delivery, and driving monetization strategies to increase retention, engagement, and overall revenue.

In recent roles, I improved outcomes by reducing sales cycle time by 40%, increasing sales efficiency by 35% through CRM pipeline optimization, and boosting client engagement by 20%. I also lead performance audits and implement growth strategies to improve client retention and overall account profitability.

I thrive in fast-paced environments where I can scale processes, optimize performance, and deliver measurable impact. From leading an SDR team that improved call connect and email open rates by 15% to advising clients with tailored cybersecurity solutions, I combine a hands-on approach with strategic thinking to support long-term account expansion.

Experience

Work history, roles, and key accomplishments

Client Success Associate

Grey Matter Digital

Feb 2025 - Jan 2026 (11 months)

Owned end-to-end client performance and monetization for high-value accounts, collaborating across creative, sales, and engagement teams to improve content performance and revenue. Led performance audits and data-driven growth strategies to increase retention and account profitability.

Client Success Revenue Growth Monetization Strategy Retention Strategy Cross Functional Collaboration Account Profitability

Business Development Representative

Tradler

Jan 2024 - Jan 2025 (1 year)

Managed and optimized the sales pipeline using CRM systems, improving sales efficiency by 35%. Collaborated with sales and marketing to build high-impact sales materials and drive a 20% increase in client engagement through targeted outreach.

Business Development CRM Systems Sales Pipeline Management Lead Generation Sales Enablement Market Research Outbound Prospecting

Senior Sales Executive

Nymiz

Sep 2022 - Jan 2024 (1 year 4 months)

Owned the full 360° sales cycle, reducing sales cycle time by 40% from prospecting to close. Acted as a trusted advisor delivering tailored cybersecurity solutions and drove revenue growth through new and existing account opportunities.

Full cycle Sales Cybersecurity Revenue Growth Account Expansion Stakeholder Management Relationship Management Negotiation

SDR Team Lead

Ringover

Apr 2022 - Sep 2022 (5 months)

Led and coached an SDR team focused on the US market, using data-driven insights to optimize outreach and increase call connect rates and email open rates by 15%. Conducted weekly performance reviews and implemented training programs to improve team productivity and results.

SDR Leadership Outbound Outreach Performance Reviews Training Enablement

Inbound Sales Agent

Teleperformance

Mar 2021 - Apr 2022 (1 year 1 month)

Handled high-volume inbound sales (~20 customers daily) and generated over $5,000 in daily sales while maintaining strong customer experience. Maintained accurate CRM records and tracked customer interactions to support sales performance and target achievement.

Inbound Sales CRM Data Management Customer Experience Sales Target Achievement

Booking Agent

AIRE Ancient Baths

Dec 2019 - Mar 2021 (1 year 3 months)

Managed reservations and client relationships to deliver seamless booking experiences. Increased bookings by 5% through upselling and strong product knowledge while providing high-quality customer service.

Reservations Management Customer Service Upselling Client Relationship Management Product Knowledge

Tech Support Specialist

Atos

Aug 2018 - Dec 2019 (1 year 4 months)

Provided Tier 1 technical support for hardware and software issues, resolving high volumes of customer queries while maintaining service quality. Supported internal teams with technical troubleshooting and system support.

Tier 1 Support Technical Troubleshooting Customer Support

National Account Manager

River City Pharmaceuticals

Jul 2016 - Nov 2016 (4 months)

Generated $50,000 in revenue by acquiring 35 new customers and building relationships with key accounts. Managed and expanded accounts while supporting new product rollouts.

National Account Management New Customers Revenue Generation Key Account Management Rollout Relationship Management Negotiation

Call Center Agent

RDI Marketing

Oct 2015 - Nov 2016 (1 year 1 month)

Delivered high-volume customer support while maintaining quality and performance targets, resolving issues efficiently and consistently. Consistently exceeded service expectations through effective issue handling and communication.

Customer Support Quality Assurance Performance Targeting Customer Communications