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Prakhar Srivastava

@prakharsrivastava

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Tech Enthusiast | Immersed in Web 3.0 | Proficient in Customer Success & Marketing

India

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With over 2 years of experience, I've spearheaded tech startups, excelling in various domains, particularly Customer success & marketing. My passion lies in technology, specializing in SaaS and software service products. I bring a proactive approach and a knack for problem-solving to the table, always eager to explore new avenues and contribute to organizational success. As an adaptable professional, I'm open to new opportunities to leverage my skills to drive innovation and growth, making a meaningful impact in the ever-evolving landscape of technology.

Experience

Customer Success Manager

Future Finance

May 2022 - Dec 2023 (1 year 7 months)

As a Customer Success Manager, I excel in showcasing product features, delivering exceptional service, managing high volumes efficiently, nurturing client relationships, collaborating for swift issue resolution, and conducting surveys for enhanced satisfaction.

Business Development Executive

WareIQ

Feb 2022 - Apr 2022 (2 months)

Experienced in lead generation and SAAS onboarding, I've effectively onboarded clients in Lucknow, UP. Skilled in client relationship management, I drive growth, meet revenue targets, and expand market reach. With e-commerce expertise, I position SAAS products to meet client needs, ensuring ongoing success.

Marketing & Sales Intern

Nivea India

Apr 2021 - Jul 2021 (3 months)

My primary responsibility at Baburam & Son's was to gather marketing data from retailers. I managed day-to-day DSR tasks and handled data for 7.5k and 20k outlets across East Delhi. Daily, I contacted these outlets to promote our online ordering platform and sell new product variants.