Madhu Sharma

As a Customer Success Manager, I drive product adoption and enhance customer satisfaction by fostering strong client relationships. I support clients like Dunzo and Swiggy in achieving tech hiring targets while developing risk dashboards to identify and mitigate hiring trends.

Managed candidate pipelines and scheduled engineering interviews while analyzing recruitment data to improve performance and retention during my internship at InterviewVector.

Managed end-to-end recruitment processes, coordinating with clients and TA teams to ensure efficient hiring pipelines during my internship at Hucon Solutions.

Assisted in managing bulk sourcing and coordinated with clients to streamline the hiring pipeline during my internship at OkayGo.

Contributed to brand marketing and sales promotion strategies to enhance company visibility and drive revenue growth during my internship at Forevision.

Assisted in creating employee process manuals and SOPs to streamline workflows and ensure consistency during my internship at ISWP.

Pursued an MBA in HR and Marketing, focusing on strategic planning and execution in customer success management and human resource operations.

Completed a Bachelor of Commerce with a focus on business development, brand marketing, and sales promotion strategies.