Pleroma User

Lead UI and UX design for Fatethrow's digital platform, translating user and business needs into clear, accessible product experiences. Collaborate with stakeholders and developers, document requirements and prepare organized design handoffs for implementation.

Engaged US consumers regarding life-insurance opportunities, built rapport and identified needs through structured conversations. Qualified interested prospects against established criteria and completed warm transfers to the licensed sales team, consistently exceeding targets and achieving an approximately 20% sales conversion rate.

Identified and qualified prospective clients through targeted email outreach and follow-up communication. Prioritized high-intent leads, maintained timely follow-ups, and coordinated with colleagues and account managers to schedule product demonstrations and support contract acquisition.

Communicated product value clearly, responded to customer questions and handled objections with patience and sound judgment. Maintained accurate CRM records of customer details, interactions and follow-up actions, consistently working toward weekly targets.

Completed the Jobberman Soft Skills Certification in September 2021.

Bachelor of Arts in Visual Arts and Visual Communication Design from Eastern Mediterranean University, North Cyprus, completed in 2019.