Philip Chiesa
@philipchiesa
Client-focused operations and sales professional with a track record in CRM systems, workflow automation, and high-value relationship management
What I'm looking for
I'm a client-centered operations and sales professional with a track record of building trust, managing complex workflows, and driving results across fast-paced environments. In seven years as a Licensed Realtor, I closed $86M in residential real estate. I grew a client base from scratch through relationship-building, negotiation, and exceptional service.
Most recently as Operations Manager at Project Reef, I built and managed CRM systems in Pipedrive, automated workflows with Zapier, streamlined ERP operations in NetSuite, and developed large-scale corporate gifting programs with luxury hospitality partners. I bring a rare combination of people-first instincts and systems-oriented execution. I am comfortable managing client relationships and the operational infrastructure behind them.
Experience
Work history, roles, and key accomplishments
Licensed Real Estate Agent
Island Sotheby's International Realty
Jan 2018 - Present (8 years 3 months)
Sell residential real estate, generating and converting leads through sphere-of-influence marketing, targeted online advertising, and open house events. Manage full transaction execution from negotiations and inspections to escrow deadlines, totaling $86M in sales since 2018.
Operations Manager
Project Reef
Jan 2025 - Jan 2026 (1 year)
Oversee end-to-end operations for a multi-channel suncare brand, managing logistics, inventory, and fulfillment across Maui, a mainland 3PL, and e-commerce platforms. Built CRM and automated deal/workflow processes with Pipedrive, Google Workspace, and Zapier, and streamlined shipping and ERP workflows in NetSuite to improve accuracy and accelerate order processing.
Insurance Claim Adjuster
Network Adjusters, Inc.
Jan 2017 - Jan 2018 (1 year)
Handled and processed General Liability and Property Damage insurance claims, maintaining communication with insured clients to ensure claims were completed per contractual requirements. Coordinated with independent appraisers and authored coverage denial and reservation of rights letters as needed.
Administrative Assistant
Sierra Nevada College
Jan 2016 - Present (10 years 3 months)
Advised undergraduate students on class schedules, graduation plans, and degree audits, supporting smooth progression through the psychology program. Managed the department budget for conferences and symposium travel and supported course delivery and program evaluation.
Education
Degrees, certifications, and relevant coursework
Sierra Nevada College
Bachelor of Arts, Psychology
2011 - 2015
Activities and societies: Senior Project: “Getting Creative: Does Boredom Positively Impact Creativity?”; Excellence in Research Advising Award.
Earned a Bachelor of Arts in Psychology at Sierra Nevada College. Completed a senior project titled “Getting Creative: Does Boredom Positively Impact Creativity?” and received an Excellence in Research Advising Award.
Coursera Project Network
Power BI for Beginners (Coursera Project Network), Business Intelligence (Power BI)
2025 -
Completed Power BI for Beginners via Coursera Project Network. Built visual reports and dashboards and worked with Power Query to transform data.
Coursera Project Network
Google Data Analytics (Coursera Project Network), Data Analytics
2025 -
Completed Google Data Analytics via Coursera Project Network. Learned data cleaning, analysis, and visualization skills using tools such as Excel, SQL, R, and Tableau.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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