Pharryn Hazizi

Managed day-to-day operations of a customer-facing entertainment business, including direct customer service, sales of entertainment products, and support for gaming facilities.

Provided face-to-face customer service in a high-volume event environment, processed transactions using POS, M-Pesa, and card payments, and managed queues during busy periods.

Provided administrative and virtual assistant support to a private client, including activity reports, meeting coordination, and confidential information handling.

Worked in a food-service environment, assisting with daily operations and supporting customer service needs.

Operated an independent clothing business serving fellow students, managing sales, payments, and stock.

Sold Huawei mobile phones in a face-to-face retail environment, explaining product features and supporting customers through the purchasing process.

Worked as a chef for a short-term cooking-video production, preparing food and collaborating with the production team.

Supported coordination and organization of a family project, including planning, follow-up, and administrative tasks.

Transcribed audio content accurately, maintaining attention to detail and meeting deadlines in a remote environment.

Completed the ALX Virtual Assistant Program, covering administrative support, data entry, digital records management, business communication, remote work operations, Microsoft Office, Google Workspace, and task and workflow management.

Completed customer service and travel support training, including customer communication, inquiry handling, travel-service workflows, ticketing processes, service-oriented support, and escalation procedures.

Completed travel and customer service training, covering customer service, travel support, ticketing workflows, customer communication, and booking and itinerary support.