Maureen Amotsa

Answered incoming calls and responded to customer inquiries in a timely and professional manner. Provided accurate information about financial products, services, and loan processes. Assisted clients with loan applications, account updates, and payment inquiries.

Identified potential customers and generated new sales leads through various outreach methods. Explained product features and benefits to clients to promote and sell Coffeebee products. Processed customer orders accurately and ensured timely delivery.

Greeted customers warmly and guided them to their tables promptly. Presented menus, explained daily specials, and answered questions about menu items. Took accurate food and beverage orders and entered them into the POS system.

Researched, organized, and reported data on various topics, applying best practices to draw informed conclusions. Maintained integrity and ethics while handling sensitive and confidential information. Applied strong observational skills to analyze human behavior and actions for investigative purposes.

Completed a diploma program focusing on criminology and security studies. Gained in-depth knowledge of criminal justice systems, security protocols, and investigative techniques.

Obtained a certificate in criminology and security studies. Developed foundational understanding of security principles and criminal behavior.

Completed secondary education, earning the Kenya Certificate of Secondary Education.

Completed primary education, earning the Kenya Certificate of Primary Education.