Looking for a job

Charity Alma

@charityalma

Message

Motivated customer service and administration professional fluent in English and Kiswahili.

Kenya

Message

What I'm looking for

I’m immediately available and looking for a customer service or administration role where I can deliver quality results, work with a supportive team, and grow through practical training and hands-on experience.

I’m a motivated and diligent young professional with a strong work ethic and eagerness to learn. Fluent in both English and Kiswahili, I bring a warm, approachable style that fits customer-facing and administrative roles.

I’m committed to delivering quality results with dependable time management, reliability, and punctuality. I’m also comfortable working collaboratively as part of a team, and I bring basic computer literacy to back-office tasks.

My goal is to build steadily within a dynamic organization through opportunities like customer service, call support, retail sales support, office reception, administration, and data entry. I’m immediately available and actively looking to grow through TVET training, free digital skills certifications, and internship/attachment experiences.

Experience

Work history, roles, and key accomplishments

Shop Assistant (Stock)

Shop

Organized and monitored inventory levels by receiving, sorting, and storing stock while maintaining orderly product storage areas. Supported inventory record tracking and collaborated with the team to ensure efficient shop operations.

inventory tracking Record keeping Stock and Inventory Management Receiving and Sorting Record Keeping Data Entry Organization and Planning Team Collaboration Customer Inquiries Time Management

Church Volunteer Event Support

Church

Supported church event coordination by assisting with event setup, guest registration, and attendee assistance. Helped manage event materials and logistics while working closely with volunteers and leaders to ensure smooth event execution.

Event Coordination Event Setup Support Attendee Assistance Logistics Support Volunteer Collaboration Communication (English and Kiswahili)Organization and Planning Time Management Guest Registrations

Education

Degrees, certifications, and relevant coursework

Elyons High School

Kenya Certificate of Secondary Education (KCSE), Secondary Education

2017 - 2020

Grade: D+

Completed the Kenya Certificate of Secondary Education (KCSE) at Elyons High School, achieving a grade of D+.

Jagiet Annexe Academy

Kenya Certificate of Primary Education (KCPE), Primary Education

2006 - 2015

Completed the Kenya Certificate of Primary Education (KCPE), scoring 304 marks, including notable grades of English 76 (A-), Social Studies & Religious Education 64 (B-), and Kiswahili 63 (B-).