PSPeter Smout
@petersmout
AI Transformation and Learning & Development Program Manager driving adoption.
United KingdomWhat I'm looking for
I am an enthusiastic AI Transformation and Learning & Development program manager with proven experience implementing AI initiatives and scaling adoption across EMEA and the Americas. At Microsoft via GP Strategies I increased EMEA-wide usage from 30% to 65% in under 12 months by leveraging data analytics, stakeholder alignment, and targeted adoption strategies.
I design and deliver learning programs, optimize learning strategies to boost engagement and workforce efficiency, and transform complex training into streamlined processes. I am Prosci Certified, experienced in Microsoft Copilot adoption, gamification, cross-functional collaboration, and building communities of influencers and subject matter experts to drive measurable change.
Experience
Work history, roles, and key accomplishments
Digital Amplification PM
Microsoft via GP Strategies
Jun 2024 - Apr 2025 (10 months)
Planned and executed Microsoft Copilot adoption across EMEA, increasing usage from 30% to 65% within 12 months by developing adoption strategy, securing leadership alignment, and standardising training delivery.
Learning & Development Program Manager
Microsoft via GP Strategies
Jul 2021 - Jun 2024 (2 years 11 months)
Led EMEA timezone delivery for Technical Mastery Workshops and LearnFest, coordinating setup and execution of ~150 workshop sessions per year and improving programme consistency and stakeholder satisfaction.
Business Analyst & TMS Data Quality Manager
Explore Worldwide
May 2016 - Dec 2020 (4 years 7 months)
Managed TMS data quality and business analysis activities to support operational reporting and system improvements across the organisation.
Product Assistant
Wendy Wu Tours
Oct 2013 - Apr 2016 (2 years 6 months)
Supported product operations for Europe, Asia, Africa & Middle East markets, contributing to customer relations and finance tasks to support product delivery.
Customer Relations & Finance Assistant
Wendy Wu Tours
Mar 2008 - Sep 2013 (5 years 6 months)
Performed customer relations and finance support tasks across bookings and enquiries, improving service workflows between 2008 and 2013.
Customer Relations & Finance Exec
Farnborough College of Technology
Mar 2008 - Sep 2013 (5 years 6 months)
Handled customer relations and finance functions to support college administrative and financial operations.
Education
Degrees, certifications, and relevant coursework
University of Huddersfield
Bachelor of Arts, Interactive Multimedia
2003 - 2007
Completed a BA in Interactive Multimedia at the University of Huddersfield from 2003 to 2007.
Farnborough College of Technology
Certificate/Diploma, 3D Design & Animation
1998 - 2000
Grade: Pass
Completed a Basic 3D Design & Animation pass at Farnborough College of Technology.
Open University
Module/Certificate, Computer and Internet Studies
Grade: Pass
Completed the Me, My Computer & The Internet module, awarded a pass.
Farnborough College of Technology
Certificate, 3D Design & Animation
1998 - 2000
Grade: Pass
Completed a Basic 3D Design & Animation pass certificate at Farnborough College of Technology.
Open University
Certificate, Computer & Internet Studies
Grade: Pass
Completed the Me, My Computer & The Internet course (pass) through the Open University.
Farnborough College of Technology
National Diploma, Design (Multimedia Graphics)
Received a National Diploma in Design (Multimedia Graphics with Product Business Studies) from Farnborough College of Technology.
Microsoft (via GP Strategies)
Professional Training, Learning & Development / AI Transformation
Activities and societies: Prosci Certified Change Practitioner – June 2023
Attended Microsoft training programs delivered via GP Strategies, including Digital Amplification and Copilot adoption learning initiatives.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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