At Crane Authentication, I directed enterprise learning strategy and operations for employees across North America, EMEA, and APAC. I developed learning programs spanning leadership, onboarding, compliance, talent development, and AI enablement, achieving 100% completion for onboarding and compliance requirements.
I modernized the learning ecosystem using UKG LMS, Articulate, WalkMe, and AI-enabled tools. I also developed learning and productivity solutions incorporating Microsoft Copilot, ChatGPT, prompt engineering, and responsible AI practices.
For Production teams, I facilitated monthly problem-solving Kaizen workshops and supported Poka-Yoke initiatives. I also designed and scaled capability-building initiatives across manufacturing sites.
At commercetools GmBH, I built the L&D function and operating model, led a globally distributed team of five, and established learning strategy and governance. Earlier, I developed leadership, talent, and learning programs at Barnett Waddingham, Eton (EMEA), and ACEC - Middle East.

