Lesley Crook

I successfully coached 7 First AI Academy graduates on Copilot ACM. I architected Design Thinking for Agent Use Cases. I introduced a governance subscription service for AI Agent Council. Also conducted gap analysis to uncover new commercial opportunities, leveraging my expertise in consulting and business transformation. Authored web articles.

Help people adopt AI in ways that feel genuinely human and grounded in "lived intelligence", common sense, and empathy. Moving individuals and teams from fear and uncertainty to curiosity, confidence, and meaningful collaboration with AI.

I lead Microsoft Copilot adoption through people‑first launches that combine thoughtful communications, real‑world use‑case generation, and practical training,

Microsoft Certified Trainer

Owned and led customer Copilot adoption communications across the Middle East region, including audience segmentation, executive messaging, internal campaigns, and storytelling to build confidence, trust, and sustained engagement. Created the "Copilot Champions Sensai Agent" to help colleagues and customers design, facilitate, and scale Champion‑led enablement using the extensive content I develo

Owner: Hello AI. Aha! ✨

Managing Oracle Fusion Help Desk Tickets for a Biopharma client.

Notable achievements:
o CRN Finalist: Role Model of the Year | Entrepreneur.
o Architected: M365 Adoption & Change Practice Approach & Strategy based on Prosci.

Design &/or work with Microsoft collateral with customers on:
o Copilot Customer Immersion Event, a 5-hour webinar for >100 NHS staff; 90% remained for the duration!
o"Microsoft Copilot for M365 Adoption Accelerator" funded engagements f

With over a decade of experience driving digital transformation and enhancing internal communications for organizations of all sizes, I offer a purposeful partnership for companies looking to improve employee experience, productivity, and engagement. My proven approach combines an in-depth assessment of your current tech stack and pain points with change management best practices to seamlessly int

Worked as Cloud Consultant at CloudWay.

The Viva Customer Connection Program (VCCP) serves as a landing pad for Viva customers to learn what Microsoft is working on next. Lesley managed the relationship for MVP (Viva Explorers) and curated 32 unique sessions for Enterprise Customers - delivered under NDA. Content now in public domain: https://adoption.microsoft.com/en-us/viva/getting-started-series/

Supporting Microsoft Teams Adoption

Led ADKAR change management approach with organisations shifting to a modern workplace in the private and public sectors. Interviewed key stakeholders through interviews and focus groups, designed persona and modern workplace storyboards that helped to define the business case. Facilitated Microsoft 365 workshops. Designed bespoke collateral for adoption tool kits. Led on digital marketing and cur

Led Yammer and Microsoft Teams adoption change management workshops. Led digital marketing. Supported back-office.

Led Yammer adoption change workshops. Created and run digital marketing strategies across Twitter, LinkedIn, Medium, Instagram, Facebook. Endorsements from speaking engagements: Microsoft, IABC, J. Boye Consultants, Social Media for Business (Cambridge University), Simply Communicate, Digital Workplace Group (DWG), GSK German Works Council, Engage International, Change Agents Worldwide. Wrote <40

Joined the proposal pitch and sales pursuit and supporting other advisors. Marketing by blogging and sharing insights across social networking channels to net new Leads. Facilitated and run Enterprise Social Network training workshops. Created digital marketing strategies across Twitter, LinkedIn, Medium, Instagram, Facebook.

Designed and facilitated Yammer adoption change workshops. Created and run digital marketing strategies across Twitter, LinkedIn, Medium, Instagram, Facebook. See above for Wolan Ltd.

Curated GSK Yammer success stories spanning R&D, Manufacturing, Sales, Marketing, Corporate. These can be found on my LinkedIn and on Twitter #YammerMagic using my unique success storytelling formula and model developed with Cambridge Uni using Six Sigma. Awarded Microsoft MVP Award!

Yammer/SharePoint Community Manager. Facilitated SharePoint Governance Board and championed new digital technolog

Created end to end channel strategy for Manufacturing network of 40k employees for Six Sigma Green Belt Award. Led on Manufacturing employee engagement strategies and campaigns for the global employee reward & recognition programme, volunteering programme, GSK London 2012 Olympics partnership, GSK McLaren partnership, Global Comms Surveys and many more. Worked closely with IT (Satyam) to develop,

Worked as Executive Administrator at GlaxoSmithKline.

Worked as Executive Administrative Assistant at The Business Research Company.

Small building company. Managed back office.

Secretarial duties.

CIPR diploma