Open to opportunities

Peter Mwita

@petermwita

Message

IT Support Specialist delivering secure networks and reliable cloud operations.

Kenya

Message

What I'm looking for

I’m looking for a role where I can deliver fast, reliable IT support while strengthening network security and cloud/server operations. I want hands-on work with real infrastructure, cybersecurity controls, and continuous improvements that help teams run smoothly.

I’m an IT Support Specialist focused on troubleshooting, network security, and cloud infrastructure—bringing a practical, end-user-first mindset to every environment I support. I’m certified in Network Support (N+), Fortinet Network Security (NSE 1-3), and Oracle Cloud Infrastructure, and I enjoy turning complex technical issues into stable, dependable systems.

In recent roles, I’ve administered and maintained complete ICT infrastructure—network switches, Wi‑Fi access points, servers, CCTV, biometric systems, biometric/learning platforms, and more—while ensuring secure access, backups, and smooth day-to-day operations. I provide responsive helpdesk and onsite support, manage asset inventory and documentation, and coordinate repairs with internal teams and external vendors to keep service interruptions minimal.

I also build and improve digital capability, from maintaining and redesigning organizational websites to contributing to full-stack development using HTML, CSS, JavaScript, React, Node.js, Python, and PHP. I’m especially motivated by work that combines infrastructure reliability with security, cloud migration, and continuous improvement—so teams can teach, operate, and grow without technical friction.

Experience

Work history, roles, and key accomplishments

ICT Technician

Oshwal Academy

Nov 2025 - Apr 2026 (5 months)

Administered and maintained the school’s ICT infrastructure (network switches, Wi-Fi access points, servers, biometric systems, CCTV, printers, projectors, and smartboards) to ensure reliable campus operations. Provided staff and student technical support, managed backups and secure access, and coordinated complex repairs with central ICT/OERB and external vendors.

Access Points Biometric Systems Support Oasis SMS Support

IT Technician

Gilanis Distributors

Mar 2025 - Oct 2025 (7 months)

Provided onsite support for banking systems, including cheque scanner configuration and troubleshooting and setup of RemoteCheq/RDC systems to keep data capture running smoothly. Administered Windows Server and core telephony/security infrastructure, managed mobile devices via ManageEngine MDM, implemented secure remote access with Sophos Connect VPN, and improved IT operations by introducing a st

Windows Server Administration Cheque Scanner Troubleshooting RemoteCheq RDC Support ManageEngine Sophos Printer Sharing Setup HikVision CCTV Support

IT Assistant

MissionCare Nursing Home

Jun 2024 - Aug 2024 (2 months)

Delivered technical support to staff, clients, and visitors to minimize downtime by resolving ICT booking and network issues. Redesigned and maintained the organization website to improve availability of digital information.

Technical Support ICT Booking System Support Network Troubleshooting Basic Web Publishing

ICT PSIP Intern

Ministry of Public Service

Apr 2023 - Apr 2024 (1 year)

Diagnosed and resolved hardware, software, and network issues to reduce disruption to day-to-day operations. Supported staff training on IT resources and contributed to system upgrades and new technology implementation to improve service delivery.

Staff Training Basic Infrastructure Maintenance Documentation

ICT Digital Literacy Intern

Ministry of Education

Oct 2021 - Sep 2022 (11 months)

Provided IT support to schools to strengthen digital learning and classroom integration. Trained over 10 schools on implementing ICT tools and practices to improve digital literacy.

Classroom Technology Enablement Troubleshooting Teacher Student Devices Training & Enablement Monitoring Platform Readiness

Technical Support Assistant

Safetrac Limited

Oct 2020 - Feb 2021 (4 months)

Provided technical support for staff and assisted field technicians with hardware and software troubleshooting. Configured IoT devices to improve operational uptime and accelerated issue resolution.

Technical Troubleshooting Technical Support Dispatch Field Technician IOT Device Configuration

IT Trainee (NSSF)

National Social Security Fund (NSSF)

Dec 2019 - Jun 2020 (6 months)

Managed data capture and customer care processes while ensuring accurate record-keeping. Digitized over 20 years of company records to improve accessibility and data management.

Customer Care Record Digitization Data Quality Assurance Documentation Process Improvement

IT Intern

Ministry of Education

May 2016 - Aug 2016 (3 months)

Assisted with network administration and system analysis tasks to improve overall performance. Conducted in-house training sessions to upskill staff on IT tools and software applications.

Network Administration Systems Analysis IT Tools Documentation Performance Improvement