Brian Joshua
@brianjoshua
I am an IT support specialist and trainer focused on reliable systems and networks.
What I'm looking for
I am an IT support specialist and trainer with multi-year experience across educational institutions, e-commerce and NGO environments, currently serving as ICT Support and Administrator and head of the media team. I deliver reliable systems administration, network maintenance and user support.
I have implemented preventive maintenance, routine backups, Active Directory, DHCP/DNS administration and virtualization (VMware, Hyper-V, VirtualBox). I maintain servers, perform structural cabling, provide CCTV and AV support, and administer SQL Server and PL/pgSQL databases while supporting Office 365, ERP and web hosting environments.
I train staff and students, manage ICT inventory and vendor relationships, and prioritize security, uptime and efficient workflows. I seek roles where I can grow professionally while helping organizations optimize IT services and user experience.
Experience
Work history, roles, and key accomplishments
ICT Assistant
Digital Store Kenya
Apr 2022 - Sep 2022 (5 months)
Managed device inventory, performed OS installations, backups and antivirus updates, and resolved network and ISP issues to maintain business continuity.
IT Intern
USIU-Africa
Jun 2021 - Aug 2021 (2 months)
Maintained lab PCs and servers, performed OS installations, asset management and ERP/ICT support to preserve system availability and security.
IT Support Intern
Zetech University
Jan 2021 - Apr 2021 (3 months)
Provided IT support, preventive maintenance, backups and Wi‑Fi monitoring to ensure reliable ICT services and smooth operation of computer labs.
Education
Degrees, certifications, and relevant coursework
Zetech University
Diploma in Information Technology, Information Technology
2017 - 2019
Diploma in Information Technology from Zetech University (2017–2019) with coursework in networking, virtualization, databases, and web development.
Usenge Boys' High School - Bondo
Kenya Certificate of Secondary Education, Secondary Education
2013 - 2016
Completed the Kenya Certificate of Secondary Education (KCSE) at Usenge Boys' High School, Bondo from 2013 to 2016.
Availability
Location
Authorized to work in
Job categories
Skills
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