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Pepa Hristova

@pepahristova

I support Spanish- and English-speaking customers and deliver accurate data research.

Bulgaria
Message

What I'm looking for

I'm looking for a customer support or data research role where I can use Spanish and English, work with Zendesk or CRM systems, and contribute through clear communication, organization, teamwork, and quick adaptation.

I've supported Spanish- and English-speaking customers at Xtrade and provided email support at Telus International, using Zendesk and CRM systems.

I've also worked as a Data Research Specialist for eBay, alongside customer service, sales promotion, and childcare roles in Bulgaria and Spain. I bring native Bulgarian, C2 Spanish, and C1 English skills, with a focus on communication, organization, teamwork, and quick adaptation.

Experience

Work history, roles, and key accomplishments

SX

Customer Support with Spanish and English

SR Firm - Xtrade

Feb 2021 - Jun 2022 (1 year 4 months)

Provided customer support in Spanish and English, handling inquiries and resolving issues for clients.

Education

Degrees, certifications, and relevant coursework

Pepa hasn't added their education

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Tech stack

Software and tools used professionally

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