@kingnik
Customer support specialist at Plus500 who handled SME questions and team management.
BulgariaAt Plus500, I handled SME-related questions and team management as a Customer support specialist with Spanish.
Before that, I worked as a Customer Service Specialist at Foris Europe EOOD.
At Bulpros Consulting, I worked as an Information processing specialist SME.
Earlier, I worked in fraud risk and payments at Stars Group, customer service at 60K, and as a Teleagent at Telus international.
Work history, roles, and key accomplishments
Handled SME related questions and managed a team.
Foris Europe EOOD
Apr 2022 - Jul 2022 (3 months)
Provided customer service support.
Bulpros Consulting
Oct 2020 - Jan 2022 (1 year 3 months)
Processed information for SME clients.
Stars Group
Jul 2019 - Jan 2020 (6 months)
Handled fraud risk and payment processing.
60K
Oct 2017 - Jul 2018 (9 months)
Provided customer service support.
Worked as a teleagent providing remote support.
Degrees, certifications, and relevant coursework
College
2015 - 2016
Attended Sofia University St. Kliment Ohridski from October 2015 to February 2016 at the college level.
Secondary school, Strategic Management
2003 - 2015
Completed secondary school education in Strategic Management from September 2003 to May 2015.
Software and tools used professionally
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