Paulynn Verita Tanoy

I’m a results-oriented customer support professional with 6 years of experience in the BPO industry, handling international accounts. I focus on efficiency, customer satisfaction, and brand growth while consistently meeting quality and performance benchmarks.

In my roles, I managed diverse international clients and resolved complex customer issues while maintaining professional rapport and brand loyalty. I’m especially strong in first-call resolution and service excellence for international clientele.

Beyond customer support, I bring executive administrative strengths—calendar management, travel coordination, and high-level administrative assistance. I also deliver social media management through content strategy, community engagement, and brand aesthetics.

I’ve supported e-commerce operations as well, including digital storefront management and customer lifecycle support. I enjoy navigating complex business environments and turning day-to-day support work into measurable customer outcomes.