Pauline Briones
@paulinebriones
Customer service and administrative professional with 7 years delivering accurate, efficient office support.
United Arab EmiratesWhat I'm looking for
I am a detail-oriented customer service and administration professional with over six years of combined experience across airline operations, corporate reception, and banking clerical roles. I consistently deliver accurate data entry, records management, and front-line service while adhering to safety and compliance standards.
At dnata, Emirates Group, I provide check-in, boarding, and special assistance services, ensuring on-time flight boarding and high passenger satisfaction; prior roles include receptionist and bank clerk responsibilities where I managed scheduling, filing, loan documentation, and transaction processing with strong accuracy and communication skills.
Experience
Work history, roles, and key accomplishments
Customer Service Agent
DNATA
Jan 2019 - Present (7 years 2 months)
Provide check-in, boarding, and special assistance at Dubai International Airport, ensuring on-time flight boarding and high passenger satisfaction through accurate document verification and gate coordination.
Receptionist
Atlantis Building Materials
Apr 2018 - Oct 2018 (6 months)
Managed front-desk operations, scheduling, filing, and customer correspondence, supporting management with reports, quotations, and clerical tasks to maintain office efficiency.
Clerk
BDO Unibank
Aug 2015 - Jul 2017 (1 year 11 months)
Processed loan documentation with high accuracy and maintained filing systems while performing data entry, scanning, and customer support to ensure compliance and smooth account officer operations.
Education
Degrees, certifications, and relevant coursework
Laguna State Polytechnic University
Bachelor of Science in Business Administration, Financial Management
2010 - 2014
Completed a Bachelor of Science in Business Administration with a major in Financial Management between June 2010 and April 2014.
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
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