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Htut K K Zun

@htutkkzun

Customer-focused front desk professional delivering exceptional guest experiences.

United Arab Emirates
Message

What I'm looking for

I seek a customer-facing role in hospitality or education where I can deliver high-quality service, handle front desk operations, learn new systems, and grow within a multicultural, team-oriented environment.

I am a dedicated customer-service professional with extensive front office and client service experience in hospitality and educational settings, successfully managing high-volume inquiries, membership operations, and cash/credit transactions while maintaining international service standards.

I consistently resolve complaints, anticipate client needs, coordinate cross-department responses, and uphold excellent grooming and presentation standards. I am adaptable, work well in multicultural teams, and am willing to relocate and work flexible shifts to support organizational goals.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

DU

Dagon University

Bachelor of Arts, English

Completed a Bachelor of Arts in English at Dagon University, graduating in 2024.

MS

Maru Cruise and Hotel Training School

Certification (120 hours), Food and Beverage Service

Completed a 120-hour Certification in F&B Service focused on beverage and service operations.

MA

Marlins

Certification (Marlins Test), Hospitality Service Standards

Grade: 94%

Achieved a Marlins Test certification demonstrating proficiency in hospitality service standards (94%).

IT

Institute of Hospitality (Typsy)

Certification, Customer Service

Completed a Certification in Customer Experiential Service focused on delivering high-quality guest experiences.

Tech stack

Software and tools used professionally

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