Open to opportunities

Sanjeewa Supun

@sanjeewasupun

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Customer service professional focused on efficient operations and client satisfaction.

United Arab Emirates

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What I'm looking for

I seek a customer-facing or administrative role where I can apply strong communication, operations, and documentation skills, contribute to efficient processes, and grow professionally in a collaborative environment.

I am an energetic, self-motivated customer service and office operations professional with hands-on experience delivering courteous, efficient support and maintaining accurate records in fast-paced environments.

I have worked as a Customer Service Associate and Platform Supervisor handling customer inquiries, cash and card transactions, data entry, documentation, scheduling, and basic HR and payroll support. I consistently resolve complaints promptly and support teams to sustain service standards and operational efficiency.

I bring strong communication, interpersonal, organizational, and problem-solving skills, familiarity with Microsoft Office and CRM, and a commitment to continuous learning and professional growth.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Associate

Current

Mawgif National Car Parking

Aug 2024 - Present (1 year 7 months)

Delivered courteous, efficient customer service and handled cash/card transactions while resolving complaints to maintain smooth parking operations and high client satisfaction.

Customer Service Cash Handling Microsoft Office Payments Processing Complaint Resolution Documentation Data Entry Time Management

Platform Supervisor

Finto Enterprises

Jun 2023 - Feb 2024 (8 months)

Prepared records, managed data entry and filing systems, coordinated schedules and reports, and communicated with clients and vendors to ensure timely service delivery.

Administrative Support Scheduling Data Entry Record keeping Client Communication Reporting

Office Clerk

Finto Enterprises

Jan 2023 - Jun 2023 (5 months)

Maintained company correspondence and documentation, performed data entry and filing, supported management with scheduling and reporting, and assisted in HR paperwork.

Office Administration Data Entry Documentation Scheduling HR Documentation