Open to opportunities

Pat Anah

@patanah

Message

Experienced sales and retail manager specializing in team leadership and business growth.

Malaysia

Message

What I'm looking for

I seek a leadership role in sales or retail operations with a collaborative culture, growth opportunities, and responsibilities in team development, revenue growth, and strategic business administration.

I am an experienced sales and retail manager with a strong track record in driving revenue, managing multi-branch operations, and developing high-performing sales teams across Sarawak. I hold a Corporate MBA and a Bachelor's degree in Food Science and Nutrition, which support my strategic and operational skills.

Throughout my career I have managed area retail operations, branch management, direct sales teams, and marketing initiatives, and have experience with tender processes and building networks with government and private medical providers. I consistently meet KPIs, oversee P&L responsibilities, and provide training and coaching to sales advisors.

I am collaborative, customer-focused, and results-driven, seeking roles where I can apply my leadership, sales strategy, and operational management strengths to scale business performance and mentor teams.

Experience

Work history, roles, and key accomplishments

Current

Sales Manager

Current

Ismaco Sdn Bhd

Jul 2024 - Present (1 year 4 months)

Manage area retail operations, vehicle registration and customer satisfaction; conduct training for sales advisors and oversee marketing activity monitoring to drive team sales performance.

retail management Sales Training Customer Satisfaction Team Leadership Marketing Coordination Performance Monitoring Sales Coaching

Current

Sales Manager

Current

Maycare Sdn Bhd

Feb 2023 - Present (2 years 9 months)

Led direct sales team to generate revenue, managed indoor/outdoor/tele-sales and local event participation, and ran departmental performance reviews and training.

Direct Sales Team Management Event Coordination Training Delivery Telemarketing Performance Reviews Lead Generation

Marketing Executive

Carus Sport & Event Management Sdn Bhd

Nov 2022 - Jan 2023 (2 months)

Supported marketing activities and event execution, contributed design ideas, managed stock and documentation, and handled client communications for events like Agrofest and Dekafit.

Event Marketing Client Communication Stock Management Documentation

Branch Manager

Maycare Sdn Bhd

Nov 2020 - Dec 2022 (2 years 1 month)

Generated sales and after-sales service for medical supplies, managed strategic risks/opportunities and built networks with government and private medical providers through tender processes.

Sales Management Stakeholder Engagement Business Development

Area Retail Manager

Oni Global (M) Sdn Bhd

Jan 2008 - Nov 2020 (12 years 10 months)

Oversaw retail operations for multiple branches across Sarawak, managed day-to-day backend operations, set KPIs, managed P&L, and supported sales & marketing for roadshows and promotions.

Retail Operations P&L management KPIs Roadshows

Education

Degrees, certifications, and relevant coursework

Universiti Malaysia Sarawak

Master of Business Administration, Business Administration

Grade: 3.39

Completed a Corporate Master in Business Administration, graduating on 29 July 2019 with a focus in Business Administration and a CGPA of 3.39.

Universiti Malaysia Sabah

Bachelor with Honors, Food Science and Nutrition

Grade: 2.65

Awarded a Bachelor Degree with Honors in Food Science and Nutrition (Second Class Lower) conferred on 2 September 2007 with a CGPA of 2.65 and a minor in Business Management.