Open to opportunities

Zein Rajjoub

@zeinrajjoub

Message

Business Development Manager scaling retail revenue and multi-site operations fast.

Malaysia

Message

What I'm looking for

I’m looking to lead business development and multi-site retail operations, scaling revenue through structured sales execution, accountable teams, and rapid expansion—partnering with leaders who value execution discipline and measurable growth.

I’m a Business Development & Operations leader who built and scaled retail businesses from 0 to 15+ locations within 10 months. I led 50+ employees and drove measurable revenue growth through hands-on execution and structured performance systems, with a clear focus on increasing sales, improving operational efficiency, and delivering rapid multi-site expansion.

Most recently, I’ve built operations from ground zero as Founder & Operations Lead for Dirran Organic—scaling to 3 locations and 21 employees within 3 months by establishing workflows that improve execution speed and efficiency. Previously, as Founder & General Manager of Lelas Perfumes, I scaled from 0 to 15+ locations across Malaysia within 10 months, increased revenue by 19% in 4 months through structured sales execution, and expanded into 5 new cities while implementing performance systems that strengthened conversion and accountability.

Experience

Work history, roles, and key accomplishments

Current

Founder & Operations Lead

Current

Dirran Organic

May 2025 - Present (1 year 2 months)

Built operations, team structure, and execution systems from ground zero, scaling to 3 locations and 21 employees within 3 months. Established workflows that improved operational efficiency and execution speed.

Business Development Retail Operations Multi Site Operations Team Leadership Workflow Design Process Improvement Workforce Management

Founder & General Manager

Lelas Perfumes

Mar 2023 - Apr 2025 (2 years 1 month)

Scaled the business from 0 to 15+ locations across Malaysia within 10 months and led 40+ employees across sales and operations. Increased revenue by 19% within 4 months through structured sales execution and expanded into 5 new cities.

Business Development Sales Growth Multi Site Operations Team Leadership Revenue Strategy

Area Manager

G. S Group

Mar 2021 - Feb 2023 (1 year 11 months)

Managed operations across 4 locations and led a team of 16 employees to improve execution consistency and operational control. Coordinated between departments to increase efficiency across sites.

Multi Site Operations Team Leadership Operational Controls Cross functional Coordination Process Improvement Operational Efficiency KPI Tracking Retail Operations

Operations Manager

Tales Cotton

Jan 2020 - Feb 2021 (1 year 1 month)

Managed operations across 2 locations and 9 employees, stabilizing workflows and improving execution discipline. Introduced process structures that increased efficiency and consistency.

Operational Management Workflow Management Process Structuring Retail Operations Team Leadership Efficiency Improvement Execution Discipline

Branch Manager

KM Fashion

May 2018 - Jan 2020 (1 year 8 months)

Led daily operations for a high-traffic retail branch with a team of 5, driving sales activities, staff training, and on-ground execution. Increased branch sales by 29% within 4 months through improved sales approach and team management.

Retail Sales Management Staff Training Sales Growth Branch Operations Ground Execution Performance Coaching Customer Service