Open to opportunities

Oupa Nyoni

@oupanyoni

Message

Customer onboarding and support technician with emerging cybersecurity skills.

South Africa

Message

What I'm looking for

I seek a customer-facing technical support or onboarding role where I can apply retail experience, grow cybersecurity skills, and contribute to a collaborative, customer-focused team.

I am a motivated customer onboarding and support technician with over one year of retail and customer service experience, focused on improving customer experiences through both personal connection and digital innovation.

At Mr Price Home I supported onboarding, product support, visual merchandising, stock dispatch and was recognized for reliability and teamwork under pressure. I also worked as a sales agent promoting mobile and financial products, gaining strong communication and troubleshooting experience.

I have completed an Ethical Hacking certification to strengthen my technical support capabilities and bring basic cybersecurity awareness to customer-facing roles, and I seek opportunities to blend hands-on customer service with growing technical expertise.

Experience

Work history, roles, and key accomplishments

Current

Customer Onboarding Technician

Current

Mr Price Home

Apr 2023 - Present (2 years 8 months)

Assisted customers with product selection, onboarding, and queries while supporting furniture assembly, stock dispatch, and visual merchandising; recognized for reliability and strong teamwork under pressure.

Customer Onboarding Technical Support Visual Merchandising Inventory Coordination CRM Troubleshooting Communication

Sales Agent

Credico South Africa

Feb 2023 - Mar 2023 (1 month)

Promoted mobile and financial products and assisted clients with onboarding, registration, and basic troubleshooting in a fast-paced sales environment.