Oupa Nyoni

I am a motivated customer onboarding and support technician with over one year of retail and customer service experience, focused on improving customer experiences through both personal connection and digital innovation.

At Mr Price Home I supported onboarding, product support, visual merchandising, stock dispatch and was recognized for reliability and teamwork under pressure. I also worked as a sales agent promoting mobile and financial products, gaining strong communication and troubleshooting experience.

I have completed an Ethical Hacking certification to strengthen my technical support capabilities and bring basic cybersecurity awareness to customer-facing roles, and I seek opportunities to blend hands-on customer service with growing technical expertise.