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Oupa Nyoni

@oupanyoni

Customer onboarding and support technician with emerging cybersecurity skills.

South Africa
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What I'm looking for

I seek a customer-facing technical support or onboarding role where I can apply retail experience, grow cybersecurity skills, and contribute to a collaborative, customer-focused team.

I am a motivated customer onboarding and support technician with over one year of retail and customer service experience, focused on improving customer experiences through both personal connection and digital innovation.

At Mr Price Home I supported onboarding, product support, visual merchandising, stock dispatch and was recognized for reliability and teamwork under pressure. I also worked as a sales agent promoting mobile and financial products, gaining strong communication and troubleshooting experience.

I have completed an Ethical Hacking certification to strengthen my technical support capabilities and bring basic cybersecurity awareness to customer-facing roles, and I seek opportunities to blend hands-on customer service with growing technical expertise.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

PL

Programming Hub / Google Developers Launchpad

Certification, Ethical Hacking

2025 - 2025

Completed an Ethical Hacking certification course to strengthen technical support and cybersecurity awareness.

MS

Maleya Senior Secondary School

National Senior Certificate, Secondary Education

Obtained the National Senior Certificate (Matric) in 2014.

Tech stack

Software and tools used professionally

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Oupa Nyoni - Customer Onboarding Technician - Mr Price Home | Himalayas