osman hassan
@osmanhassan
Highly skilled System Administrator with expertise in network tools and automation.
What I'm looking for
I am a highly skilled System Administrator with over four years of professional experience in managing operating systems, software tools, and network tools. My expertise spans across various platforms, including Windows, Linux, and macOS, and I have a strong command of automation using PowerShell, BASH, and Python. I thrive in fast-paced environments and have a proven track record of implementing solutions that enhance operational efficiency.
In my current role at FSET Inc, I provide technical support to end users, manage Microsoft 365 tenants, and ensure compliance with organizational policies. My previous experience at Convergence Networks allowed me to support over 40 large enterprises, where I honed my skills in Active Directory management, backup and disaster recovery, and web server administration. I am committed to delivering high-quality service and continuously improving processes to meet the evolving needs of the organizations I work with.
Experience
Work history, roles, and key accomplishments
System Administrator
FSET Inc
Oct 2023 - Present (1 year 8 months)
Provided technical support to end users onsite and remotely, including Desktop, Laptop, VOIP phone systems, applications, and network devices. Deployed, configured, and managed a Microsoft 365 tenant, ensuring optimal performance and compliance with organizational policies.
System Administrator
Convergence Networks
May 2022 - Present (3 years 1 month)
Provided System Administration services for 40+ large enterprises, including AD management, GPO policy management, Microsoft 365, and Azure AD management. Managed and administered Internet Information Services (IIS), including website hosting and application pool management.
Assistant Systems Administrator
Toos Technical Solutions
Sep 2020 - Present (4 years 9 months)
Responsible for the provision, maintenance, and removal of security privileges for users and Windows server administration (2012-2019), including IIS Webserver administration. Provided technical support, isolating and resolving hardware and software problems involving applications, operating systems, and communications infrastructure.
Help Desk Specialist
Family Services Ottawa
Jun 2019 - Present (6 years)
Supported small business customers via inbound technical support calls, identifying problems, researching answers, and guiding clients through corrective steps. Assisted customers with hardware, software, and networking issues, researching client issues to resolve complaints promptly.
Education
Degrees, certifications, and relevant coursework
osman hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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