Open to opportunities

Bikramjit Singh

@bikramjitsingh2

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IT systems administrator with 7+ years’ experience in network administration, systems support, and IT service delivery.

Canada

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What I'm looking for

I seek roles delivering hands-on network and systems administration in collaborative teams, with opportunities to improve infrastructure reliability, documentation, and incident response.

I am an IT professional with over seven years of hands-on experience delivering desktop, server, and network support across Windows, Mac, and Linux environments. I have supported multi-user, high-availability infrastructures, troubleshooting Cisco routers/switches, load balancers, access points, and wireless controllers while maintaining service levels.

I have practical experience in Active Directory administration, server backup solutions (VEEAM, Backblaze, Windows Server Backup), virtualization (VMware ESXi), and cloud fundamentals (Azure, AWS), backed by CCNA, AZ-900, and SC-900 certifications. I consistently develop and maintain clear SOPs and change-management documentation to improve operational reliability and reduce downtime.

I deliver strong end-user support, hardware deployment and repair, and audiovisual/video-conferencing support for large user bases, and I collaborate effectively with internal teams and external vendors to resolve incidents and optimize network performance for business needs.

Experience

Work history, roles, and key accomplishments

Analyst

HCLTech

Jul 2021 - Mar 2025 (3 years 8 months)

Provided IT service delivery and network support for Cisco routers, switches, load balancers, and wireless controllers in a high-availability environment, reducing downtime through timely incident resolution and vendor collaboration.

Load Balancers Wireless Controllers Incident Management Change Management SOPs

IT Systems Administrator

CNB Computers Inc

Sep 2018 - Jul 2021 (2 years 10 months)

Delivered desktop and network support to 250+ users across Canada and the US, managing Windows Server/Active Directory, backups (VEEAM, Backblaze) and imaging workflows to maintain reliable operations.

Active Directory Windows Server Backblaze WDS Imaging DHCP DNS

Teaching Assistant

Lambton College

May 2018 - Aug 2018 (3 months)

Supported faculty in lab instruction and grading, improving student comprehension of IT concepts and ensuring timely assessment delivery.

Technical Instruction Grading Report Preparation

System Engineer

Tech Mahindra Ltd.

Sep 2014 - Mar 2017 (2 years 6 months)

Installed and maintained Windows OS, Windows Server, VMware and Cisco network devices, implemented Active Directory and group policies to improve infrastructure stability and security.

Windows Server VMWare Active Directory Group Policy MSSQL Infrastructure Monitoring

Education

Degrees, certifications, and relevant coursework

Lambton College

Post Graduate Diploma, Wireless Networking

2017 - 2018

Completed a Post Graduate Diploma in Wireless Networking with practical labs and coursework focused on wireless technologies and network deployment.

Punjab Technical University

Bachelor of Technology, Electronics and Communication Engineering

2010 - 2014

Earned a Bachelor of Technology in Electronics and Communication Engineering with coursework in electronic systems, communications, and related engineering principles.