Osagie Irabor

I'm a dedicated customer service representative with proven experience in enhancing customer satisfaction and driving sales. My journey began at Rona, where I honed my telemarketing skills and developed a knack for resolving complaints effectively. I pride myself on my ability to maintain positive customer relationships and manage workflows efficiently, as demonstrated during my tenure at Juste pour rire.

With a solid educational background in Human Relations from Concordia University, I blend technical proficiency with interpersonal skills. My expertise in Microsoft Office, particularly in Excel and PowerPoint, complements my customer service abilities. I have successfully navigated various roles, including positions at TD Bank and TTEC, where I utilized persuasive communication techniques to address customer needs and provide tailored financial solutions.