Opara Merlyn

I've driven customer success, stakeholder engagement, and brand representation across sales, communications, and legal research roles in Nigeria.

At Alneli Limited, I lead showroom operations and cross-functional collaboration between sales, technical, and marketing teams. I orchestrated brand representation strategies that achieved 105M in sales revenue by Q2 and strengthened client retention through targeted email marketing and service recovery processes.

Previously, I owned the customer success lifecycle for Alneli's three largest corporate construction and industrial accounts, achieving over 85M in sales per fiscal quarter. I reactivated dormant accounts, converted outbound leads, and delivered market insights to senior management.

My legal background includes drafting tax documents and translating complex regulations into actionable reports at Ogun State Internal Revenue Service. I bring clear communication, persuasive presentations, negotiation, and Salesforce reporting to every client and stakeholder relationship.