Cecilia Law-Adagbon
@cecilialawadagbon
A Bridge
What I'm looking for
I curate iteratively for user centeredness
Experience
Work history, roles, and key accomplishments
Customer Success Manager
Agpaytech
Nov 2022 - Jan 2025 (2 years 2 months)
As a Customer Success Manager at Agpaytech, I achieved a 30% increase in social media followers and a 200% rise in fintech solution sales. I led a team to implement marketing strategies, expanded clientele by 50%, and optimized ad campaigns, resulting in significant cost savings.
Corporate Comms & Client Experience Manager
TheFastlane & Co
Jul 2022 - Nov 2022 (4 months)
In my role as Corporate Comms & Client Experience Manager, I led the implementation of digital tech programs and created educational materials that improved customer satisfaction ratings by 60%. I focused on incorporating client feedback for continuous improvement.
Communications Officer
Various
Nov 2018 - Sep 2022 (3 years 10 months)
As a Communications Officer, I contributed to a 40% increase in sales through effective marketing of health-tech services. I developed SEO-optimized content to enhance brand visibility and drive client engagement across multiple platforms.
Education
Degrees, certifications, and relevant coursework
Smaply
Diploma, Customer Experience
2023 -
University of Benin
Bachelor of Science, Pure & Applied Chemistry
2015 - 2019
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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