Open to opportunities

Cecilia Law-Adagbon

@cecilialawadagbon

Message

A Bridge

Nigeria

Message

What I'm looking for

I seek a dynamic role in a forward-thinking company that values innovation and customer-centric strategies.

I curate iteratively for user centeredness

Experience

Work history, roles, and key accomplishments

Customer Success Manager

Agpaytech

Nov 2022 - Jan 2025 (2 years 2 months)

As a Customer Success Manager at Agpaytech, I achieved a 30% increase in social media followers and a 200% rise in fintech solution sales. I led a team to implement marketing strategies, expanded clientele by 50%, and optimized ad campaigns, resulting in significant cost savings.

Customer Success Social Media Management Marketing Strategies CRM Team Leadership Data Analysis Customer Engagement Client Relationship Management

Corporate Comms & Client Experience Manager

TheFastlane & Co

Jul 2022 - Nov 2022 (4 months)

In my role as Corporate Comms & Client Experience Manager, I led the implementation of digital tech programs and created educational materials that improved customer satisfaction ratings by 60%. I focused on incorporating client feedback for continuous improvement.

Digital Communication Customer Feedback Customer Satisfaction Team Management Continuous Improvement Project Management Content Creation

Communications Officer

Various

Nov 2018 - Sep 2022 (3 years 10 months)

As a Communications Officer, I contributed to a 40% increase in sales through effective marketing of health-tech services. I developed SEO-optimized content to enhance brand visibility and drive client engagement across multiple platforms.

Marketing SEO Content Development Client Engagement Digital Marketing Communication Skills