Omolewami Akinsola

I am a result-driven Customer Success Manager with two years of quality experience in managing customer engagements. My passion lies in building strong relationships with clients, driving brand loyalty, and enhancing customer engagement. I am committed to fostering business growth through customer satisfaction, retention, and effective problem-solving.

In my current role as a Customer Success Specialist at Better Half Nigeria Limited, I manage a portfolio of over 60 key accounts, ensuring their satisfaction through various communication channels. My efforts have contributed to significant revenue growth, including generating over NGN 25 million in media value through upselling services. I have successfully increased app downloads by over 50% by implementing innovative marketing strategies and enhancing customer loyalty.