Onur Edipov

Led by example to embody and demonstrate company values, fostering an environment where the team delivers exceptional customer service and aligns with brand standards. Consistently exceeded sales targets by leveraging upselling techniques, promoting high-margin products like sun lens protection, and driving sales of multiple pairs of glasses to surpass year-over-year performance.

Collected resident feedback, identified areas for improvement, and implemented action plans. Acted as a liaison between residents and building management for seamless service delivery.

Directed operational workflow of a vibrant hotel bar, driving a remarkable 90% sales growth through proactive sales strategies and superior customer service. Supported cross-departmental collaboration to ensure seamless guest experiences by 78%, leveraging strong teamwork skills to exceed guest satisfaction benchmarks.

Directed daily operations of a bustling hookah lounge, overseeing hiring, training, and mentoring of waitstaff, chefs, and other kitchen personnel. Spearheaded daily operations of a thriving hookah lounge, achieving a remarkable 75% surge in revenue through proactive sales initiatives and strategic management.

Demonstrated exceptional sales prowess, consistently surpassing monthly sales targets with an average of $35,000 in sales per month. Established and maintained strong relationships with customers through personalized service and product knowledge, resulting in repeat business and increased customer loyalty by 40%.

Completed a comprehensive curriculum focused on business principles and practices. Gained expertise in areas such as management, marketing, and finance, preparing for leadership roles in various industries.