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eva paulino

@evapaulino

Dynamic sales manager with expertise in hospitality and revenue growth.

United States
Message

What I'm looking for

I seek a role that fosters growth and innovation in hospitality sales.

As a dedicated sales manager with extensive experience in the hospitality industry, I have successfully negotiated contracts and developed sales strategies that significantly increase hotel occupancy and revenue. My current role at Hampton Inn and Homewood Suites by Hilton has allowed me to hone my skills in market analysis and promotional campaign management, ensuring that we stay ahead of industry trends.

Previously, I served as a Groups and Reservations Coordinator at Double Tree by Hilton, where I utilized yield management techniques to maximize occupancy rates and enhance guest satisfaction. My journey in hospitality began at the front desk, where I learned the importance of customer service and operational efficiency. I am passionate about creating memorable experiences for guests while driving business success.

Experience

Work history, roles, and key accomplishments

DB

Front Desk Agent

Double Tree by Hilton Boston

Mar 2018 - Present (7 years 5 months)

Registered guests, issued room keys, and provided information on hotel services and room location. Attended to guest complaints, conducting thorough research to develop the best possible outcome.

Education

Degrees, certifications, and relevant coursework

Northern Essex Community College logoNC

Northern Essex Community College

Associate in Science, Hospitality Management

Currently pursuing an Associate in Science Degree in Hospitality Management. The program focuses on developing comprehensive skills for the hospitality industry.

Tech stack

Software and tools used professionally

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eva paulino - Dual Sales Manager - Hampton Inn and Homewood Suites by Hilton | Himalayas