eva paulino
@evapaulino
Dynamic sales manager with expertise in hospitality and revenue growth.
What I'm looking for
As a dedicated sales manager with extensive experience in the hospitality industry, I have successfully negotiated contracts and developed sales strategies that significantly increase hotel occupancy and revenue. My current role at Hampton Inn and Homewood Suites by Hilton has allowed me to hone my skills in market analysis and promotional campaign management, ensuring that we stay ahead of industry trends.
Previously, I served as a Groups and Reservations Coordinator at Double Tree by Hilton, where I utilized yield management techniques to maximize occupancy rates and enhance guest satisfaction. My journey in hospitality began at the front desk, where I learned the importance of customer service and operational efficiency. I am passionate about creating memorable experiences for guests while driving business success.
Experience
Work history, roles, and key accomplishments
Dual Sales Manager
Hampton Inn and Homewood Suites by Hilton
Oct 2022 - Present (2 years 10 months)
Negotiated contracts and rates with corporate leisure and group clients. Developed and implemented sales strategies to increase hotel occupancy and revenue.
Groups and Reservations Coordinator
Double Tree by Hilton Boston North Shore
Jun 2021 - Present (4 years 2 months)
Monitored and analyzed rooms inventory using yield management to maximize occupancy and increase average rate. Processed and handled group room lists, reservations, and associate reservations requests by inputting data into the reservations system.
Front Desk Agent
Double Tree by Hilton Boston
Mar 2018 - Present (7 years 5 months)
Registered guests, issued room keys, and provided information on hotel services and room location. Attended to guest complaints, conducting thorough research to develop the best possible outcome.
Education
Degrees, certifications, and relevant coursework
Northern Essex Community College
Associate in Science, Hospitality Management
Currently pursuing an Associate in Science Degree in Hospitality Management. The program focuses on developing comprehensive skills for the hospitality industry.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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