JLJonae Lucien
@jonaelucien
Results-driven retail leader with 10 years of experience.
United StatesWhat I'm looking for
As a results-driven retail leader with a decade of experience in luxury and high-end sales environments, I have consistently exceeded KPIs and driven team performance. My journey began in retail, where I developed a passion for delivering exceptional client experiences. Currently, I serve as an Assistant Manager at AG Jeans, where I lead daily operations and have successfully implemented sales strategies that increased monthly sales by 30%.
Throughout my career, I have held various supervisory roles, including at Scotch & Soda and Onitsuka Tiger, where I coached teams to consistently hit sales targets and maintain high standards of customer service. My ability to resolve escalated customer issues and collaborate with marketing teams has been instrumental in fostering brand loyalty and executing successful promotions. I am committed to continuous improvement and thrive in high-volume retail environments.
Experience
Work history, roles, and key accomplishments
Caregiver
PPL
May 2022 - Present (3 years 3 months)
Maintained accurate and timely resident records in line with company policies. Documented medication, activities, and behavioral observations, communicating health and emotional changes to case managers.
Assistant Manager
AG Jeans
May 2023 - Present (2 years 3 months)
Led daily operations alongside the Store Manager in a high-volume retail environment. Developed and implemented sales strategies, increasing monthly sales by 30%.
Supervisor
Scotch & Soda
Oct 2018 - Jul 2021 (2 years 9 months)
Coached a team of 9, consistently hitting sales targets and KPIs. Handled customer service escalations and quality control, generating sales and activity reports for senior management.
Supervisor
Onitsuka Tiger
Apr 2015 - May 2017 (2 years 1 month)
Managed POS operations and daily store opening/closing procedures. Maintained inventory, restocking, and back-of-house organization, while training new staff on operational and customer service standards.
Education
Degrees, certifications, and relevant coursework
Digital Film Academy
One-Year Conservatory, Film Production
Completed a comprehensive one-year conservatory program focusing on film production. Gained hands-on experience in various aspects of filmmaking.
International Academy of Design & Technology
Associate's Degree, Fashion Marketing
Studied fashion marketing, gaining knowledge in brand promotion, consumer behavior, and market analysis within the fashion industry.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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