Open to opportunities

Omar Hussain

@omarhussain

Message

I am an SDR driving B2B sales growth and customer retention.

Pakistan

Message

What I'm looking for

I seek a customer-facing B2B sales role where I can grow pipelines, lead and mentor teams, and drive measurable revenue and retention in a collaborative, data-driven environment.

I am a Sales Development Representative with five years of experience in B2B and logistics sales, specializing in accurate hauling estimates and building strong pipelines that drove a 30% sales increase for clients in Lahore.

I have a strong customer-support background, achieving a 95% customer satisfaction rate, training and mentoring new staff to boost team efficiency by 20%, and implementing feedback-driven improvements that raised client retention by 25% and upselling by 15%.

I work collaboratively with cross-functional teams, use CRM to manage interactions and follow-ups, and bring a results-driven, customer-first approach to sales and team leadership.

Experience

Work history, roles, and key accomplishments

Current

Sales Development Representative

Current

IPS

Dec 2024 - Present (1 year 6 months)

Specialized in B2B logistics sales in Lahore, developing key accounts and tailored proposals that drove a 30% increase in sales through strong relationship management and pipeline follow-up.

B2B Sales Lead Generation Pipeline Management CRM Cold Calling Negotiation Sales Proposals Account Management

Sales Development Representative

Selecta Sol

Delivered customer support and sales outreach achieving a 95% customer satisfaction rate, mentored new team members to boost team efficiency by 20%, and used CRM to maintain accurate records and follow-ups.

Customer Service CRM Troubleshooting Customer Retention Upselling Communication Problem Solving

Sales Closer

TMC Pakistan

Managed high-volume B2C call operations, built and maintained a healthy sales pipeline, trained new hires, and consistently closed deals through effective quoting and negotiation.

B2C Sales Cold Calling Closing Negotiation Pipeline Management Training Customer Onboarding Quotes

Team Lead

Robin's Logistics

Supervised and coached a team of sales representatives to achieve targets, maintained compliance and documentation, and improved team performance and customer satisfaction through regular coaching and process oversight.

Team Leadership Sales Coaching Compliance Customer Relationship Management Performance Management Reporting Inbound Sales