Alberto Urban
@albertourban
Results-driven Sales Development Representative with 4+ years boosting pipeline and revenue.
What I'm looking for
I am a results-driven Sales Development Representative with over four years of B2B and B2C experience across SaaS, telecom, and service industries. I specialize in outbound prospecting, cold calling, lead qualification, and inbound sales to consistently exceed KPIs.
I have a track record of high-volume outreach—regularly making 70–90 cold calls daily—and converting interest into qualified demos and closed accounts, contributing measurable pipeline growth and recurring revenue increases.
I excel at upselling and account growth, having driven $10K–13K monthly revenue in prior roles and maintained a 25%+ upsell conversion rate, earning recognition as Best Performer in 2024.
I bring strong communication, resilience, and a data-driven approach to prospecting, and I collaborate closely with account executives and marketing to refine scripts, follow up leads, and improve conversion performance.
Experience
Work history, roles, and key accomplishments
Sales Development Representative
Glow
Mar 2025 - Sep 2025 (6 months)
Prospected SMBs for workers’ compensation and SaaS solutions, executing 70–90 cold calls daily and booking qualified demos that boosted the pipeline by 18%. Supported AEs with lead follow-ups and campaign insights to improve conversion.
Sales Executive / SDR
Ibex & Growlatics
Mar 2022 - Feb 2025 (2 years 11 months)
Handled 30–50 inbound calls daily for telecom services, upselling additional services to generate $10K–13K monthly and maintaining a 25%+ upsell conversion rate while exceeding monthly targets; awarded Best Performer 2024.
Business Development Executive
Angels Cars
Jun 2020 - Feb 2022 (1 year 8 months)
Conducted 70–90 outbound calls daily to SMB decision-makers, closed 80+ B2B accounts and increased recurring revenue by 20% while promoting a corporate dispatch platform to improve customer retention.
Education
Degrees, certifications, and relevant coursework
University of Central Punjab
Bachelor of Science, Computer Science
2015 - 2018
Completed a Bachelor of Science in Computer Science focusing on core computing principles and software development.
Punjab College
Intermediate in Computer Science, Computer Science
2013 - 2015
Completed Intermediate in Computer Science (ICS) with coursework preparing for university-level computer science studies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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