Open to opportunities

Oluwole Daniel

@oluwoledaniel

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Recent Human Anatomy graduate with a focus on customer service.

Nigeria

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What I'm looking for

I am looking for a role that values customer engagement and offers growth opportunities.

I am a recent Human Anatomy graduate with a strong foundation in customer service, sales, and data analysis. My experience as a Sales Executive at Leadway Assurance Limited has honed my ability to engage clients effectively, assess their needs, and provide tailored solutions. I pride myself on building lasting relationships with clients, ensuring high retention rates through excellent service and satisfaction.

In my previous role as a Customer Support Associate at Abia State Specialist Hospital, I developed my skills in managing sensitive patient data while providing empathetic support in a medical environment. My commitment to confidentiality and professionalism has been a cornerstone of my approach, fostering trust and satisfaction among patients. I have also volunteered in various capacities, collecting patient data and organizing community initiatives, which have further enriched my experience in customer engagement and service delivery.

Experience

Work history, roles, and key accomplishments

Current

Sales Executive

Current

Leadway Assurance Limited

Jan 2025 - Present (5 months)

As a Sales Executive, I proactively identified potential clients and assessed their insurance needs. I presented various insurance products, built strong client relationships, and effectively closed sales, ensuring high customer satisfaction and retention.

Sales Customer Service Client Engagement Negotiation Business Development Relationship Management Time Management Communication Problem Solving

Customer Support Associate

Abia State Specialist Hospital

Jan 2024 - Jan 2025 (1 year)

In my role as a Customer Support Associate, I managed patient data, provided empathetic customer service, and assisted in clinical procedures. I maintained confidentiality and ensured high levels of patient satisfaction.

Customer Service Communication Confidentiality Administrative Support Empathy Problem Solving Time Management

Patient Data Collection Volunteer

Association of Nigerian Physicians in America (ANPA)

Apr 2024 - Apr 2024 (0 months)

As a volunteer, I collected and managed patient information, ensuring confidentiality and accuracy. I facilitated communication between patients and doctors, streamlining coordination processes.

Data Collection Confidentiality Coordination Problem Solving Interpersonal Skills Empathy Time Management

Volunteer

HELP Foundation

Jul 2019 - Aug 2019 (1 month)

I organized campus-wide initiatives, including a successful blood donation drive and a walk against student sexual harassment, promoting community engagement and awareness.

Community Engagement Leadership Teamwork Communication Public Speaking Planning Problem Solving Advocacy

Education

Degrees, certifications, and relevant coursework

ENIPRO Academy

Certificate of Completion, Data Analytics

2024 - 2024

Achieved a Certificate of Completion in Data Analytics, gaining skills in data analysis, visualization, and interpretation to support decision-making processes.

University of Ilorin

Bachelor of Science, Human Anatomy

2019 - 2023

Completed a Bachelor of Science in Human Anatomy, focusing on the structure and function of the human body, including studies in physiology and pathology.