Looking for a job

Ayomide Lawson

@ayomidelawson

Customer service professional resolving enquiries and building customer trust across healthcare, other administrative roles.

Nigeria

Message

What I'm looking for

I'm seeking a Customer Service Representative role where I can deliver reliable, solutions-focused support to customers and clients.

At Jericho Specialist Hospital, I acted as the primary contact between patients, families, and medical staff. I handled enquiries and complaints and helped maintain accurate, timely information flow.

At Cardinal Academy of Emergency Care, I served as the main contact for trainees and clients across training programmes in Lagos, Osun, and Ekiti. I coordinated communication and support while managing day-to-day administrative operations.

As a Sales Representative intern at Bolagab Pharmaceutical Stores, Idumota, Lagos, I assisted customers through the service and sales process, shared product information, and followed up to support repeat business. I'm seeking a Customer Service Representative role where I can provide reliable, solutions-focused support.

Experience

Work history, roles, and key accomplishments

Doctor's Assistant (NYSC)

Jericho Specialist Hospital

Sep 2025 - Jul 2026 (10 months)

Acted as the primary point of contact between patients, families, and medical staff, resolving concerns and ensuring accurate, timely information flow. Delivered consistent, high-quality service during single daily shifts averaging over 30 patients, maintaining accuracy and composure under sustained pressure.

Complaint Resolution Active Listening High Pressure Service Delivery Communication Skills Discrétion Empathy Professionalism Follow Through

Administrator & Trainer

Cardinal Academy of Emergency Care

Dec 2024 - Jul 2025 (7 months)

Served as the main point of contact for trainees and clients, resolving enquiries and concerns across multiple training programmes. Coordinated communication and support for training cohorts across three states, ensuring consistent client and trainee satisfaction.

Customer Relationship Management Communication Skills Organization Follow Through Administrative Operations Time Management

Sales Representative - Internship

Bolagab Pharmaceutical Stores

Mar 2024 - Dec 2024 (9 months)

Delivered attentive, professional customer service in a fast-paced retail environment, resolving customer needs and concerns in real time. Guided customers through the full service and sales process, identifying needs and providing appropriate product information and assistance.

Customer Service Sales Communication Skills Relationship Building Follow up Product Knowledge