Dike Nancy
@dikenancy
Experienced analytical thinker and skilled supervisor in sales.
What I'm looking for
I am a dedicated professional with a Bachelor of Arts in Education, specializing in English, from Abia State University. My career has been marked by a commitment to excellence and a strong desire to contribute positively to organizational goals. I have honed my skills in customer relations and sales through my role as a Direct Sales Agent at First City Monument Bank, where I successfully identified customer needs and met sales targets while ensuring customer satisfaction.
In addition to my banking experience, I have volunteered at the Brain and Body Foundation, where I managed patient records and provided care, showcasing my ability to work in diverse environments. My previous role as an Office Assistant at MPower Solar Electrical Nigeria Limited allowed me to develop strong organizational and marketing skills, as I coordinated office activities and maintained customer relationships. I thrive in team settings and am eager to bring my analytical thinking and problem-solving abilities to a new challenge.
Experience
Work history, roles, and key accomplishments
Direct Sales Agent (DSA)
First City Monument Bank (FCMB)
Jan 2023 - Present (2 years 6 months)
Identified and understood customer needs, selling bank products to new and existing customers. Resolved customer issues and complaints, ensuring timely submission of daily and weekly reports.
Volunteer
Brain and Body Foundation
Jan 2021 - Present (4 years 6 months)
Updated patient records on EMR and conducted patient follow-ups. Performed audio and video transcription, and administered care to patients.
Office Assistant
MPower Solar Electrical Nigeria Limited
Jan 2019 - Present (6 years 6 months)
Attended to office duties, kept records of daily functions, and coordinated office activities. Advertised and marketed products and services online, and maintained customer relationship programs.
Education
Degrees, certifications, and relevant coursework
Chyvick Model School
First School Leaving Certificate, Primary Education
Completed primary education, acquiring foundational knowledge and skills.
Lady Victoria Obinya Juniorate
Senior Secondary Certificate Examination, Secondary Education
Completed secondary education, focusing on core academic subjects.
Abia State University, Uturu
Bachelor of Arts Education, English
Studied English, gaining expertise in language, literature, and educational methodologies.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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