Ayomidotun JosephAJ
Open to opportunities

Ayomidotun Joseph

@ayomidotunjoseph

Recent graduate eager to excel as a Customer Service Representative.

Nigeria

What I'm looking for

I am looking for a role that allows me to grow professionally while making a positive impact on customer satisfaction.

I am a highly motivated and eager recent graduate with a Bachelor of Arts in History (Archaeology) from Kwara State University. I have gained valuable experience as a Customer Service Representative at HCI Healthcare Limited, where I have honed my skills in responding to customer inquiries and resolving complaints efficiently. My role involves maintaining accurate customer records and collaborating with various departments to ensure customer satisfaction.

Previously, I worked at Jovel Phone Limited, where I successfully managed customer relationships and contributed to increased sales through effective communication and quality assurance. My commitment to providing exemplary customer service has allowed me to cultivate strong relationships with clients, ensuring their needs are met promptly and professionally.

In addition to my professional experience, I have developed core skills in problem-solving, teamwork, and attention to detail. I am passionate about continuously seeking opportunities to improve processes and enhance the customer experience, and I am excited to bring my skills and enthusiasm to a challenging entry-level position.

Experience

Work history, roles, and key accomplishments

HL
Current

Customer Service Representative

HCI Healthcare Limited

Jul 2022 - Present (2 years 11 months)

As a Customer Service Representative, I respond to customer inquiries via phone, email, and chat, resolve complaints, and manage customer accounts. I maintain accurate records in the CRM system and collaborate with other departments to ensure customer satisfaction.

Education

Degrees, certifications, and relevant coursework

Kwara State University logoKU

Kwara State University

Bachelor of Arts, History (Archaeology)

2017 - 2021

Studied the history of archaeology, focusing on the cultural and historical significance of archaeological findings and methodologies.

AC

Adak College

Secondary School Certificate

2012 - 2016

Completed secondary education with a focus on foundational subjects necessary for further academic pursuits.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Ayomidotun Joseph - Customer Service Representative - HCI Healthcare Limited | Himalayas