Oluwaseun Olaluwoye
@oluwaseunolaluwoye
I automate secure cloud and endpoint operations for enterprise users.
What I'm looking for
I've supported enterprise banking and FMCG platforms for more than 2,000 users, delivering endpoint rollouts, Microsoft 365 administration, security hardening, and automation. At Sterling Bank, I deployed a provisioning framework for 500+ devices, co-led Cisco VPN and MFA adoption for 2,000+ employees, and automated routine support workflows.
Previously at Nigerian Breweries, I administered Microsoft 365 for 1,000+ users, supported disaster recovery validation, and delivered end-user security training. I also build hands-on cloud and cybersecurity projects, including an Active Directory/SOC lab with Wazuh, Suricata, and Tailscale, plus a cloud-hosted FastAPI application.
Experience
Work history, roles, and key accomplishments
IT Support Officer
Sterling Bank Plc
Jan 2025 - Present (1 year 8 months)
Designed and deployed a modular workstation provisioning framework across distributed branch locations, standardising endpoint configurations for 500+ devices and reducing deployment downtime by ~30%. Co-led enterprise-wide rollout of Cisco VPN and Multi-Factor Authentication (MFA) for 2,000+ employees, achieving 99% adoption within 8 weeks.
ICT Helpdesk Officer
Nigerian Breweries Plc
Nov 2022 - Dec 2023 (1 year 1 month)
Administered Microsoft 365 services for a 1,000+ user enterprise, resolving configuration issues and managing licence assignments. Supported disaster recovery planning and backup validation activities, contributing to a tested recovery procedure that reduced projected RTO by an estimated 20%.
IT Support Intern
Kontemporary Konsulting
May 2021 - Dec 2021 (7 months)
Resolved 300+ technical support requests across hardware, software, and connectivity categories, building strong diagnostic and triage foundations. Improved ticket backlog management through a triage prioritisation system, reducing open ticket age by ~25% over a 3-month period.
Education
Degrees, certifications, and relevant coursework
Redeemer's University
Bachelor of Science, Computer Science
2018 - 2022
Bachelor of Science in Computer Science from Redeemer's University, Ede, Osun State, Nigeria, from 2018 to 2022.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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