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AKINPELU AKANDE

@akinpeluakande

IT Support Specialist at Sterling Bank Plc who supported 250 users across four branches and now builds business systems.

Nigeria
Message

What I'm looking for

I'm seeking a remote IT Support or Systems Administration role.

At Sterling Bank Plc, I provided second-line support for core banking applications, desktops, laptops, and branch equipment across four branches. I managed Active Directory accounts and access, resolved incidents within agreed service levels, and rolled out updates and security patches.

As an independent developer, I build web-based business applications from requirements through deployment and documentation. My projects include a warehouse platform that replaced a manual inventory process and a recruitment system for managing vacancies, applications, and interviews.

Experience

Work history, roles, and key accomplishments

SE
Current

Independent Business Systems Developer

Self-Employed

Jan 2024 - Present (2 years 10 months)

Design, build and deploy web-based business applications from requirements to documentation, with secure authentication and role-based access control. Built a warehouse operations platform and a recruitment system, and designed the business architecture for a digital mineral-investment platform.

Sterling Bank Plc logoSP

Banking Operations Officer

Sterling Bank Plc

Jan 2019 - Nov 2023 (4 years 10 months)

Processed electronic funds transfers and reconciled daily cash and transaction records, resolving discrepancies as they arose. Verified customer documentation against KYC requirements and worked with operations and IT teams to keep banking systems running.

Sterling Bank Plc logoSP

Enterprise IT Support Specialist

Sterling Bank Plc

Nov 2011 - Dec 2018 (7 years 1 month)

Provided second-line support to about 250 users across 4 branches for core banking applications, desktops, laptops and branch equipment. Managed user accounts and access permissions in Active Directory, rolled out OS updates and security patches, and reduced recurring desktop issues through preventive maintenance.

Education

Degrees, certifications, and relevant coursework

Federal University of Technology, Akure logoFA

Federal University of Technology, Akure

Postgraduate Diploma, Electrical & Electronics Engineering

Pursued a Postgraduate Diploma in Electrical & Electronics Engineering.

Federal Polytechnic, Ado-Ekiti logoFA

Federal Polytechnic, Ado-Ekiti

Higher National Diploma, Physics with Electronics

Earned a Higher National Diploma in Physics with Electronics.

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