Oluwafadeyemi Salami
@oluwafadeyemisalami
I resolve banking customer enquiries, complaints, and digital-support issues across phone and digital channels.
NigeriaWhat I'm looking for
At Access Bank Plc, I've supported customers in a fast-paced banking environment, resolving enquiries, complaints, account issues, and digital-banking requests across face-to-face, telephone, and digital channels.
I maintain accurate records, protect confidential customer information, and collaborate with relevant teams to resolve escalated cases within service timelines. I'm prepared to provide empathetic remote support through phone, email, live chat, and digital channels while focusing on first-contact resolution and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Access Bank Plc
Jan 2023 - Jan 2026 (3 years)
Provided professional customer support in a fast-paced banking environment, handling enquiries, complaints, and digital banking support. Maintained accurate records and ensured confidentiality and compliance with data protection standards.
Education
Degrees, certifications, and relevant coursework
National Open University of Nigeria
Bachelor of Science, Business Education
Pursued a Bachelor of Science in Business Education at the National Open University of Nigeria.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
Interested in hiring Oluwafadeyemi?
You can contact Oluwafadeyemi and 90k+ other talented remote workers on Himalayas.
Message OluwafadeyemiGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
