OBINNA OBIAHU
@obinnaobiahu
I support banking customers, agent operations, sales, and account service requests.
NigeriaWhat I'm looking for
I'm supporting Access Bank's agent banking operations by reviewing uploaded onboarding forms, resolving terminal and wallet requests, and cross-selling agency, fixed deposit, money market, and banking application products.
Previously, I handled account enquiries, email, live chat, and product sales at Guaranty Trust Bank, while building sales and customer relationships at Wema Bank, United Bank for Africa, and Blue Ridge Micro Finance Bank. I've also evaluated loan applications, assessed customer eligibility, managed leads, and worked toward monthly and annual targets.
Experience
Work history, roles, and key accomplishments
Agent Field Officer (AFO) Back End Support
Access Bank
Jan 2025 - Present (1 year 7 months)
Reviewed uploaded forms from field agents, processed requests for pin resets, terminal re-mappings, and account modifications, and sold bank products. Attended meetings with supervisors and aimed to achieve monthly and annual targets.
Education
Degrees, certifications, and relevant coursework
Chartered Institute of Personnel Management (CIPM)
Professional Certification, Personnel Management
2025 -
Pursuing Professional Level 1 certification in Personnel Management.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Interested in hiring OBINNA ?
You can contact OBINNA and 90k+ other talented remote workers on Himalayas.
Message OBINNAGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
